47
poor
JBL Headphones | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Music
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
1493 Reports
1493 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
238 Reports
238 Reports
User Feedback
14%
iOS
238 Reports
238 Reports
86%
Android
1493 Reports
1493 Reports
JBL Headphones - Latest Quality Issues
Android
May 15, 2024
After I updated the JBL230NC TWS for v3.7.0 and case for v1.0.7, the right earbud stop working. Dont charge, dont go to the pair mode, just died. Only the left phone work. DONT UPDATE THE DAMN SOFTWARE OF THIS APP, CAUSE YOU CAN LOSE ALL YOUR MONEY
Android
May 15, 2024
The application is disgusting, the headphones do not see when they are connected to the phone, everything lags and it feels 10fps
Android
May 15, 2024
Useless app, never works
Android
May 16, 2024
It sounds very low and for the price of hearing aids
Android
May 16, 2024
always on the fritz. sometimes won't power on, one side won't charge, consistently fail to connect.
Android
May 16, 2024
the process of detecting the earbuds is kinda slow.
Android
May 16, 2024
is really good for what it is supposed to do but sometimes it resets my settings which can be a bit annoying
Android
May 16, 2024
It doesn't work. Can't find the earbuds
Android
May 16, 2024
The equalizer patterns do not perform well on Android, they should have a specific app for both operating systems or the only one that has better performance for all computers. I have iOS and it performs excellently but I also have Android and in this one it doesn't perform well.
JBL Headphones - Product Description
JBL Headphones app redefines your headphones experience. Through your mobile device, you can now conveniently control the headphone settings, smart ambient, noise cancelling and many more in your JBL Headphones app. Supported models are: - JBL WAVE BUDS, WAVE BEAM, WAVE FLEX, VIBE BUDS, VIBE BEAM, VIBE FLEX - JBL TUNE FLEX, TUNE ANC, TUNE 130NC TWS, TUNE 230NC TWS, TUNE 235NC TWS, TUNE BEAM, TUNE BUDS - JBL TUNE525BT, TUNE 520BT, TUNE 720BT, TUNE 670NC, TUNE 770NC - JBL LIVE FREE 2, LIVE PRO 2, LIVE FREE NC+ TWS, LIVE PRO+ TWS, LIVE300 TWS, LIVE FLEX - JBL LIVE 670NC, LIVE 770NC, LIVE 460NC, LIVE 660NC, LIVE 400BT, 500BT, 650BTNC, 220BT - JBL CLUB PRO+ TWS, CLUB700BT, 950NC, ONE - JBL TOUR PRO+ TWS, TOUR ONE, TOUR PRO 2, TOUR ONE M2 - JBL SOUNDGEAR SENSE - JBL QUANTUM TWS, QUANTUM TWS AIR - JBL ENDURANCE PEAK 3, ENDURANCE RACE - JBL REFLECT AERO, REFLECT FLOW PRO, REFLECT MINI NC, REFLECT AWARE - UA PROJECT ROCK OVER-EAR TRAINING HEADPHONES - JBL EVEREST ELITE100, 150NC, 300 and 750NC - JBL X TOMORROWLAND Other features include: - Voice assistant setup: Allows you to select Google Assistant or Amazon Alexa as your voice assistant. - EQ Settings: The App provides predefined EQ presets and also allows you to create or customize EQ settings as per their personal preferences. - Application Settings: App setting include Voice Assistant, Smart Audio Modes, Touch gesture setting, Product help, Tips, FAQ, etc, subject to different models. - Tips: Product tutorial will be found under Product help. - FAQ: Allows you to find quick answer when using our JBL APP. - Headphone battery indicator: Displays the headphone battery level so you can quickly see how much playtime is left. - Touch gestures customization allows you to change your button configuration based on your preference (available only on specific models) - Smart audio mode: improve your audio that is adjusted to what you are doing (available only on specific models) - Multi Noise Cancelling mode: By selecting different noise cancelling level to enjoy the best sound in each occasion (available only on specific models)
All intellectual property rights, including trademarks and word marks, are the property of respective owners