86
good

Jet2 - Holidays and Flights | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
435 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
149 Reports
User Feedback
26%
iOS
149 Reports
74%
Android
435 Reports
Jet2 - Holidays and Flights - Latest Quality Issues
Android
May 14, 2024
The charges aren't clear, and god help you if you've got a different passport
iOS
May 14, 2024
Very slow
Nothing is loading! I'm trying to look up flights and nothing will load on the app annoyingly.
Android
May 14, 2024
I have always found jet2 very good but they always say £300 when I NI it doubles
iOS
May 15, 2024
No support with App
Ongoing issues with the App regarding the manage booking section. Reported this & got told to email Jet2 with screenshots. Highly unlikely to get a response. It would be easier to look & fix rather than fob people off.
iOS
May 15, 2024
Doesn’t work well
Wanted to complete the survey after returning from my holiday but when you click on it nothing comes up.
iOS
May 15, 2024
Issue since using iPhone 15
I have previously used the app without issue on my iPhone 11. Since changing phones I get a blank screen and this message ‘Error: an error occurred' when I try to amend my booking, buy in flight meals etc. It's very frustrating as I found the app very useful before. I have updated to latest version of the app but issue persists
Android
May 15, 2024
It's pretty good and we've used it before with no problems. Having recently downloaded it again, when attempting to add/ amend docs it repeatedly comes up with 'error'. If I go into 'manage my bookings' via the website on a laptop, I can access those pages.
Android
May 15, 2024
Can't see an easy way to print my boarding pass. Explain in detail
Android
May 15, 2024
Too many notifications. Downloaded the app to manage a holiday booking but get messages every day.
Jet2 - Holidays and Flights - Product Description
Dreaming of getting away? Say hello to the Jet2 app! You'll have everything you need to search, book, and manage package holidays and flight-only bookings in one handy place. 

Here at Jet2, we offer ATOL-protected package holidays, with return flights, accommodation, 22kg baggage and hotel transfers included, alongside our award-winning flight-only bookings. You can choose from eleven UK airports – Belfast, Birmingham, Bristol, East Midlands, Edinburgh, Glasgow, Leeds Bradford, Liverpool, London Stansted, Manchester, and Newcastle. Plus, enjoy peace of mind knowing you’re booking with a Which? Recommended Provider and Tripadvisor’s Best Airline – UK.  

 Ready to book? 

- Find your dream getaway in seconds with our handy search tool 

- Pick a package holiday that's right for you, with beach holidays, city breaks, villa getaways and luxury escapes among the line-up 

- Find your ideal flights by searching departure airport, date, destination and flight time 

- View package holiday results by recommendations, price, star rating and Tripadvisor rating 

- Search for a specific hotel or destination 

- Filter your search results to find exactly what you want for your perfect trip 

- Select your ideal flight dates and times, holiday duration, board basis and more 

- Search for Free Child Places* 

- Sign up to push notifications to get the latest deals, news and inspiration straight to your phone 

-  With a myJet2 account, you'll receive exclusive discounts and rewards, and see your bookings all in one place 

- Save and share your shortlists, get hand-picked holiday inspiration and be the first to hear about hot-off-the-press news 

- See your list of recent searches to make searching again easier 

- For package holidays, book directly via the app for just a £60pp deposit* 

- Spread the cost of your package holiday with Pay Monthly*, our handy service which lets you make interest-free monthly payments towards your outstanding balance 

- Use our app on your tablet to enjoy all its features on a bigger screen! 

- Check the latest information on how we'll keep you happy and healthy while you're away 

 

Already booked? 

- Before you go: With a myJet2 account, you can save your booking so you don't need to log in more than once, start counting down, check in online and get your digital boarding passes. Plus, you can add Travel Essentials, such as seats, in-flight meals, and extra baggage. 

- While you're travelling: We've made your booking details more accessible, with all the important information you need to know in one place. For flight-only bookings, that includes your flight's status, and for package holiday bookings, you'll see your hotel details, travel vouchers, transfer information and exciting excursions available in your resort. To make your journey easier, you can upload and view all your travel documents in one handy area too. There's also easy access to our latest travel safety information. 

- Got a question while you're away? We're ready to help around the clock, with 24/7 support. We’ve also added WhatsApp to our Get in touch section, so you can easily message us. 

- When you're home: Already looking forward to your next trip? To get that holiday feeling again, book your next getaway using our app! There are lots of deals and latest offers to discover.  

Our handy notifications mean you’ll be in the know if any there are any updates or changes to your trip too. 

So now you’ve discovered all the great things you can do with the Jet2 app, what are you waiting for? Download it now! 
 

*Terms and conditions apply
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