28
poor

PlayStation App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
3%
Android
6 Reports
iOS unitQ Score
iOS User Feedback
97%
iOS
185 Reports
User Feedback
97%
iOS
185 Reports
3%
Android
6 Reports
PlayStation App - Latest Quality Issues
iOS
May 12, 2024
Won’t let me log in
Absolutely awful. It just logged me out of my account for no reason, THEN it won't even let me log back in!
iOS
May 13, 2024
PlayStation Stars is a terrible program
I like the idea. But it's so poorly executed that it makes the effort of getting collectibles pointless. You'll be lucky if your collectibles don't disappear, if they ever show up at all. I can't add half my collection to my case right now because it just doesn't show up. What's up with that, Sony? Multiple people are complaining about the same issue. Fix it.
iOS
May 13, 2024
Too hard to log on
Make it more simple
iOS
May 14, 2024
Campaign completed but points not credited
Issues again on campaigns completed and credited to account...
iOS
May 14, 2024
One simple thing keeping it from 5 stars
You know how good this app would be if we could join a party while on the phone? Literally sometimes I don't wanna talk to the guys but I want to watch gameplay but I can't because another app is using microphone…it should also be a way to watch share screens without being in a party with the person
iOS
May 14, 2024
Can't log in
App can't log in web also can't. PS5 wan purchase member also can no success.
iOS
May 14, 2024
Mid
Add a button to remove unwanted or mistakenly added ps app captures
iOS
May 14, 2024
Horrible
PlayStation is a joke I'm starting to think it's just one big hole that swallows peoples money, you can get no help when unfortunate things happen whether buying a game that you accidentally purchased or simply having something took off your card. All they do is explain to you the “PlayStation policy/rules” and basically tell you they're not giving anything back. It's a lost cause with this company. I thought I would never say this, I will be switching to Xbox. Mwah.
iOS
May 14, 2024
Scam with payments
Today I've scamed by Sony for 100$+. I sold my sony playstation half a year ago. having previously deleted the bank card and my email. But somehow Sony is charging me for some services. There is no support on the official website where you can turn to. Account recovery does not work too.
PlayStation App - Product Description
Connect. Discover. Control.

Stay connected to your gaming friends and the games you love to play, wherever you go with PlayStation App. See who's online, voice chat and send messages, and discover deals on PS Store.

Connect with friends
• See who's online and what games they're playing.
• Voice chat and send messages to your PSN friends, hang out online, and plan your next multiplayer session.
• View other players' profiles and trophy collections.

Discover new games and the latest news
• Shop for new releases, pre-order games, and check out the latest deals and discounts on PlayStation Store.
• Get your daily fix of gaming news from the world of PlayStation.
• Stay up to date with notifications and invitations on your phone lock screen.

Control your console wherever you are
• Download games and add-ons to your console, so they're ready when you are.
• Manage your PS5 console storage if you run out of space while downloading.
• Get ready to play with quick sign-in and remote game launch on your PS5 console.

Account for PlayStation Network required to use this app.

PlayStation terms of service are viewable at https://www.playstation.com/legal/psn-terms-of-service/.

Some features require PS5 or PS4 console.

Content available on PS App may vary by country/region. Some titles shown above may not be available in your country/region.

“PlayStation”, “PlayStation Family Mark”, “PS5”, and “PS4” are registered trademarks or trademarks of Sony Interactive Entertainment Inc.
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