Quality degradation at KrakenPro  
Users report higher volume of Quality Issues than usual
57
fair

KrakenPro | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
70%
Android
129 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
55 Reports
User Feedback
30%
iOS
55 Reports
70%
Android
129 Reports
KrakenPro - Latest Quality Issues
Android
May 10, 2024
***Do NOT SIGN UP!!!*** as soon as I signed up I had 3 back to back calls, they will not stop calling, asked a few times to quit, now it's pure harassment, they phone from different numbers and swear at me.
iOS
May 11, 2024
Horrible Experience
This exchange is terrible, they hold your money and refuse to refund you when it's in their terms and policy. Save yourself time and money and don't use them. 0/10 Staff members “Mikael” and “Cesar” were very unprofessional and didn't even attempt to help me, they shouldn't be working there.
Android
May 13, 2024
They closed my account eventhough it is verified and I deposited successfully
Android
May 13, 2024
Hey how come g can enter tlong in check
iOS
May 15, 2024
Vital information please don’t skip this
Please read carefully, I was scammed by Nsfx-trading, I got a message from a trader on my Instagram and told me about how high their profit after investing was, I decided to invest in the online trade but they kept asking for more money including withdrawal fee and it was until then I realized I was being scammed. I couldn't let go because I invested my savings as at that time. I had to make a research on how I could recover my funds from them and I came across the Cyber spy GENIUS Team on this app after so many research. I read several good reviews about this app from various scam victims they have helped and I decided to contact the admin for help. I was opportune to get my money back from the scam brokers through the help of the recovery professionals referred to me by this App, they recovered my investments for me with all the profits I was entitled to within 4hours of contacting them. You can write HACKGENIUS360@ gmail for help if you fall a victim of any kind of scam They are experts at dealing with online scam and assisting victims in receiving reimbursement, tracking down digital fingerprints, cyber analysis and thorough investigation. They offer other services such as Phone cloning ( catching, monitoring and tracking a suspected cheating spouse ) Website hack Boost of credit scores Clearing of criminal records Fixes bad debts etc Contact them now!! HACKGENIUS360@ Gmail
iOS
May 15, 2024
Trading
Would appreciate an option to reduce the mandatory time window between trades. For me 15 seconds would be excellent.. It does motivate me to use other exchanges for high frequency trading. Thank you for what you do.
Android
May 15, 2024
Its good but im missing the possibility to place trades with conected TP/SP. A simpel gains/losses viewer would be Nice to.
Android
May 15, 2024
Don't use this app. They closed my account for no reason at all. They just sent an email saying they closed the account and will not disclose why. I'd give them 0 stars if I was able to.
Android
May 16, 2024
Have had a few issues since joining. After a couple days they fixed one, been ignored on the second. Its almost a month now no help, even after reaching out again. That individual said they would make it top prioity, and when i asked if I would be ignored for 3 more weeks, it was more than slighly confirmed it would be a high possiblity. Won't tell you why things happen. Trying to get ahold of customer service and check on things is like talking a brick wall. You get no where
KrakenPro - Product Description
Kraken Pro delivers all the security and features you love about the Kraken Exchange, now in a beautiful, mobile-first design for advanced crypto trading on the go.

WHY CHOOSE KRAKEN?
Fees as low as 0% 
Consistently rated the most secure exchange by 3rd parties
30+ cryptocurrencies to choose from
24/7/365 global customer support
Advanced trading tools with an easy-to-use interface
Deep liquidity across all markets

100+ LIVE CRYPTO MARKETS
Blazing fast websockets, real-time price updates
Multiple charting and order book display options
Intuitive depth chart and recent trade history
Colorized sparklines and change% over time for each currency

ADVANCED TRADING FEATURES
Go long or short on 8 different cryptocurrencies up to 5x with margin trading
Open and close your positions in bulk with just a few taps
Advanced order types and conditional close parameters to automatically set a stop loss or take profit on any position
Set start and expiry times to customize when your orders are placed or cancelled
Custom fee payment options allow you to pay in fiat or crypto for each order

ORDER, TRADE AND FUNDING HISTORY
Complete history of all orders, trades, positions, deposits and withdrawals
Visualize your past trades or current open orders directly on the chart
View current balances for each asset, in your preferred quote currency 

USABILITY AND DESIGN
Built by traders, for traders -- with a mobile-first design aesthetic
Elegant market selection via interactive base currency modules
Extensive testing to achieve highly intuitive navigation and info architecture
Sets a new standard in simplicity of design for such advanced trading functionality

CRYPTOCURRENCY SELECTION
With 100+ cryptocurrency markets to choose from, we have one of the largest selections of assets to buy, sell and trade, including:

Bitcoin (BTC/XBT), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), Dogecoin (DOGE/XDG), Tether (USDT), Bitcoin Cash (BCH), Monero (XMR), Dash (DASH), Siacoin (SC), Chainlink (LINK), Cosmos (ATOM), EOS (EOS), Tezos (XTZ), Zcash (ZEC), Stellar (XLM), Ethereum Classic (ETC), QTUM (QTUM), Basic Attention Token (BAT), Cardano (ADA), Waves (WAVES), ICON (ICX), Gnosis (GNO), Dai (DAI), WaterMelon (MLN), Nano (NANO), Augur (REP), Lisk (LSK), PAX Gold (PAXG), OmiseGo (OMG)
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