10
poor
Lexus | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
34%
Android
20 Reports
20 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
38 Reports
38 Reports
User Feedback
66%
iOS
38 Reports
38 Reports
34%
Android
20 Reports
20 Reports
Lexus - Latest Quality Issues
iOS
May 12, 2024
Won’t stay logged in!!
Not sure what this latest update was supposed to fix. But they broke the 'stay logged in' function. Seriously?!? Username and password EVERY. TIME. YOU. OPEN. THE. APP. Thanks Lexus! 🤮
Android
May 12, 2024
Dear developers. Is it really so difficult to make a decent working application? Your app is a constant disappointment. It constantly lags and gives errors.
Android
May 13, 2024
Won't even let me add my vehicle
iOS
May 13, 2024
Digital key
This is me again, just wanted to add some details if this ever got read by the app developer. It seems that the problems is they key connect and disconnect constiously. Can't lock or unlock the car, the button to do so also disappear non stop. I even tried with the apple watch, can't see the tank level, nor any button to do anything. Sometimes it says that the digital key is connect, then it disappear. Im trying to start the car while doing all of this and it never work
Android
May 14, 2024
I've had a new Lexus since 2023, but still have not been to add the digital key. I've tried so many times and each time the app gives me an error. Although android auto and other Bluetooth features work fine. The app runs constantly in the background the whole time now. Why? Drains too much battery life.
iOS
May 14, 2024
Keeps logging me out
I have the setting on my action button set to start my car but it's completely useless because the app constantly logs me out and it takes me forever to sign back in even though I try to get faceID to work & “remember me” is on the stupid app keeps kicking me out. This needs to be fixed
iOS
May 15, 2024
Glitches at times
My remote key was removed. Tried to add the remote key again but stated “internal server error”.
iOS
May 15, 2024
Bugs need to be fixed
Great application, but unable to set up payment. Constant messaging “problem on our end, try again soon” Amazing! I guess they don't want my money. :0)
Android
May 16, 2024
App worked well for awhile and now it keeps looking for my car, logging me out of the app... My app is up to date
Lexus - Product Description
Manage your Lexus vehicle on the go and enjoy a Lexus experience that is more personal, more convenient and more exceptional.
The Lexus app supports 2010 or newer Lexus vehicles and for Hawaii customers, 2018 or newer Lexus vehicles.
• Owner’s Manual & Warranty Guides
You now have access to your owner’s manual and warranty guides at your fingertips.
• Dealer Locator
Looking for the closest dealer? Login to the app and locate your nearest Lexus Dealer. Also, set your preferred dealer to enjoy the comfort of working with the trusted professionals you know, and who know your Lexus through and through.
• Service Scheduling
To help your Lexus vehicle perform to its full potential, trust its care to those who know it best. Schedule your next service appointment with a Lexus certified technician.
• Road Side Assistance
Access to Lexus Roadside Services on your phone.
On select 2015 or newer Lexus and for Hawaii customers, 2018 or newer vehicles - sign up, activate, or manage your Enform Services if your vehicle is equipped. Get vehicle health information, enjoy remote services, and more!
• Lexus Enform Remote1,2
Lexus Enform Remote lets you lock and unlock doors, start the engine, locate your parked car, check vehicle status, monitor guest drivers and more all through your smartphone.
• Lexus Enform Service Connect
Your Vehicle Health Report provides important information as well as timely reports to you and your dealer such as maintenance reminders for the ultimate in service convenience.
(1) Available features vary by vehicle and subscription type.
(2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe (e.g., do not start engine in enclosed space or if occupied by a child). See Owner’s Manual for limitations.All intellectual property rights, including trademarks and word marks, are the property of respective owners