63
fair
Liberty Mutual Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
113 Reports
113 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
20 Reports
20 Reports
User Feedback
15%
iOS
20 Reports
20 Reports
85%
Android
113 Reports
113 Reports
Liberty Mutual Mobile - Latest Quality Issues
Android
May 10, 2024
App directs to website and besides they make it impossible to get an auto insurance quote
Android
May 10, 2024
Unable to log in. When I log in, it says something is wrong. Even the website says experienceing issues.
Android
May 10, 2024
Keeps saying g "something went wrong" and wont even let me log in.
Android
May 11, 2024
It's the sort of app you open once a year when you need something, BUT when you do it says you must UPDATE. So I'm forced to use my data to download it cause I'm away from wifi??? Thus... you just go to the website instead making the entire app pointless.
iOS
May 12, 2024
Insurance cancel!!!!
Bad, Bad,Bad!!!! I cancel my car insurance with these peoples a few months and they continue to try and charge my card, and send me emails on the a cancel policy that I no longer had wanted me to pay $312.11 for something that was canceled long time ago so be warned this a dirty company. Now they have sent it to collections so they are still try to collect, WRONG
Android
May 13, 2024
App does not work
Android
May 13, 2024
Does not show billing info
Android
May 14, 2024
Literally just updated the app at 10am on 5/14/24, now it won't even open...
Android
May 15, 2024
I want to talk to a live living breathing person, not email them, not text them and not chat through a messaging service. Your around robot likes to hang up on me all the fkn time due to, "I don't understand you." Yes that's because I'm monotoned and Robots don't understand monotoned People
Liberty Mutual Mobile - Product Description
Get the Liberty Mutual mobile app, your one-stop insurance resource. Log in fast and securely with Touch ID or Face ID. Access ID cards with one touch. Manage your policy or claim from anywhere, at any time. You can even get rewarded for safe driving. WE’RE HERE FOR WHAT YOU NEED Take care of what’s important, quickly and easily. - Access ID cards and save them to your Apple Wallet - Get to know your coverages and receive customized recommendations - Save money with our safe driving program (in most states) - Sign up for paperless billing, Autopay, and push notifications - Add drivers, update mortgage lenders, and make other policy changes - Access and electronically sign important documents - Get the help you need with chat - Save money with our safe driving program (in most states) WE’RE HERE WHEN YOU NEED IT MOST Find on-the-go help in the moments that matter. - Tap to call for Roadside Assistance - File a claim and get real-time status updates - Upload pictures of damage and get a repair estimate quickly - Schedule a damage review or request a rental vehicle - View estimates, track repairs, and review claims payments
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