27
poor

Lieferando.de | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
740 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
214 Reports
User Feedback
22%
iOS
214 Reports
78%
Android
740 Reports
Lieferando.de - Latest Quality Issues
iOS
May 15, 2024
App update un(UX)appetizing
This update is absolutely unappetizing for an app that revolves around us food. I'm a normal fan of darkmode but somehow I'm not hungry anymore. The food search is now a monotony, it's no fun anymore. I don't need such big pictures that don't say anything. I can now only make the order notes afterwards and also not specifically for a dish. You can only add one voucher. You are a good example that the UX can also be massively worsened! Well meant in most places, but just missed. Dear designers - into the next iteration! And why can't I stalk the supplier now?! I need to know where my food is.
iOS
May 15, 2024
Constantly technician problems,
Constantly technical problems apps deleted
iOS
May 15, 2024
Confused about this redesign
Some very important features got lost with the recent redesign. The app is basically unusable, and today I needed to use the mobile website to place an order. Hope the team will fast follow with those critical updates that ensure smooth navigation and ordering.
Android
May 15, 2024
Since of recently Lieferando decided to introduce an brand new redesigned app to the public(just the german one, I'm assuming). And I hate roundabout everything they've done. Previous orders can now no longer be reordered by going to your history. The menu got somehow even more clunky. Those collectable points that are Lieferandos usp? Kiss those goodbye, they no longer exist - just like stamp cards etc. I could go on and on, but the main takeaway is: Perfect app to reduce your takeout...
Android
May 15, 2024
Since the new update, the app has simply become bad, I have always ordered via lieferando, very often, I had a lot of stamp cards and even more points, over 1000 pcs, everything is gone, just a cheek brings back the points and stamp cards!! And makes the app clearer again!!!!
Android
May 15, 2024
App shows me 10 notifications in my mailbox, I get a banner that points me to a voucher. As soon as I follow it or open my mailbox manually, it is "empty". Consequently, you cannot see the vouchers and cannot use them.
Android
May 15, 2024
It's totally downhill..!! With the last version there were "only" problems with the personal mailbox... i.e., inputs were displayed, but you couldn't see them when you opened them. Cool, now there's no mailbox at all... And also the laboriously save. Favorites are gone! Wow!! ... and the stamp voucher codes are not cached... you can now -manually- "enter" them at the checkout... Oh yes, no more preparation requests possible and the order can no longer be tracked!
Android
May 15, 2024
Deliveries are suddenly canceled after more than 2 hours of waiting, tips given via app are not refunded, support simply blocks chat, app has bugs, very dissatisfied, is now uninstalled
Android
May 15, 2024
Since the new update, you can no longer collect Payback points... 😣
Lieferando.de - Product Description
Order delicious pizza, pasta, burgers, salads and sushi fast and easy using our app at over 11.000 delivery services throughout Germany! With over 1 million restaurant reviews, you can be sure of no surprises.
 
With the Lieferando.de iPhone App you can now easily satisfy your hunger from anywhere and order burgers, pizza, pasta, sushi, salads and much more from over 11.000 restaurants and delivery services in your area. No matter if you are/eat in Hamburg, Berlin, Munich, Frankfurt or Cologne. Lieferando.de comes to you!
 
And the best part: it's easy! 
 
Simply enter the location of the delivery destination or let the app find your exact GPS location.
The app shows you immediately which delivery services deliver to you. Now just select the food, add a drink and send the order. In a short time, your food will be there! 
There are several payment options to choose from: PayPal, credit card, bank transfer, or cash at your door. 
 
And, of course, you will benefit from the unique Lieferando.de loyalty points on the move, or on your couch using the iPhone app.
 
App features: 
- Order food from over 11.000 delivery services 
- Pay with Paypal, credit card, bank transfer and cash 
- Completely SSL encrypted, secure data transmission 
- Collect loyalty points
- Automatic location determination 
- Review and compare delivery services
- Simple sort 
 
We are always grateful for your feedback and your suggestions, so we can continue to improve the app. For suggestions and requests just send us an email to iosapp@takeaway.com. 
We will take care of it.
 
Download NOW, order food, satisfy your hunger and benefit from the Lieferando.de service!
 
Lieferando.de wishes you a "Bon appetit!"
 
Food Delivery Services in Berlin, Hamburg, Munich, Cologne, Frankfurt (Main), Stuttgart, Dortmund, Düsseldorf, Essen, Bremen, Hannover, Leipzig, Dresden, Nürnberg, Duisburg, Bochum, Wuppertal, Bielefeld, Bonn, Mannheim, Karlsruhe, Wiesbaden, Münster, Augsburg, Gelsenkirchen, Aachen, Mönchengladbach, Braunschweig, Chemnitz, Kiel, Krefeld, Halle (Saale), Magdeburg, Freiburg (Breisgau), Oberhausen Lübeck Erfurt Rostock Mainz Kassel Hagen Hamm Saarbrücken Mülheim (Ruhr ), Herne Ludwigshafen Osnabrück Solingen Leverkusen Oldenburg, Potsdam, Neuss, Heidelberg, Paderborn, Darmstadt, Regensburg, Würzburg, Ingolstadt, Heilbronn Ulm, Göttingen, Wolfsburg, Recklinghausen, Pforzheim, Offenbach (Main), Bottrop, Bremerhaven, Fürth , Remscheid Reutlingen, Moers, Koblenz Erlangen, Trier, Siegen, Jena, Cottbus, Gera, center, Prenzlauer Berg, Kreuzberg, Friedrichshain, Moabit, Tiergarten, Charlottenburg, Wilmersdorf, Pankow, Marzahn, Hellersdorf, Neukölln, Schöneberg, Steglitz, Zehlendorf, Tempelhof, Wilmersdorf, Lichtenberg, Köpenick, Spandau, Altona, Eppendorf, Eimsbüttel, Barmbek, Bergedorf, Wandsbek, Harburg, Winterhude, Oppen constable, Wellingsbüttel, Rahlstedt, Steilshoop Farmsen, Bergstedt, Fuhlsbüttel, Uhlenhorst, Alsterdorf, Rother tree, Stellingen, Sternschanze uva Districts. 
 
No matter if it is currywurst, ice cream, meals on wheels, a candlelight dinner or just a snack - anything is possible! 
 
You can get everything delivered:
Pizza, sushi, Chinese, Asian, kebabs, Indian, Greek, burgers, Thai, Italian, Mexican, Turkish, steaks, cutlets, Japanese, pasta, sausage, Vietnamese, Salads, American, Soups, currywurst, German, Fast Food, baguettes , Korean, ice cream, hot dogs, donuts, wraps, desserts, chicken wings, bagels, nachos, tortilla, fish, burritos, muffins, antipasti and much more.
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