46
poor

Lydia - Current account | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
70%
Android
222 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
93 Reports
User Feedback
30%
iOS
93 Reports
70%
Android
222 Reports
Lydia - Current account - Latest Quality Issues
Android
May 15, 2024
This homepage is horrible, NOT user friendly at all. There is UX and UI to review. Not very flexible, I can't correctly choose the order of the accounts, even if I have changed in my preferences, I have accounts that end up at the top while I want them at the bottom. For a payment when I want to link my credit card to an account, I have at least 3 transactions to make if not more, before it was 1 or 2 transactions. Please hand over the old interface or develop a new one, PLEASE 🙏🏼
Android
May 15, 2024
New application really bad too complicated, I would prefer the one before much easier and much clearer
Android
May 15, 2024
When I press it doesn't work why?the old one I didn't have this problem
Android
May 15, 2024
The 1st app was complicated but then this one is boring and messy. Now I'm lost frankly...
Android
May 15, 2024
It's really very, very naughty, this rebranding 😱 Have you taken on an intern as a UX designer? Leather card holders of all kinds are in the worst taste, not to mention that green 🤢 And pk the accounts are displayed in the reverse order of the predefined ranking?? In short, not much goes with this update... I wonder where the 100M of investment went.
Android
May 16, 2024
Why did you change?! I did the update and the tab disappeared completely... I don't have the app at all!!
Android
May 16, 2024
Functional application with a very attractive offer, especially for frequent international travellers. However, great vigilance to be had on the new personal data policy, with cookies mandatory to use banking services! 1 day after accepting already I receive weird SMS with dubious links from unknown mobile numbers that I didn't receive before... Beware of confusion with another app on the Play Store "Lydia"!
Android
May 16, 2024
Since the change to sumeria it is no longer possible to go into the application and impossible to update, how can I solve this problem?
Android
May 16, 2024
The new design is awful and not easy to handle, for the first time I understand why you need UX designer. I cannot put 1 star as Lydia was the best online banking service in my opinion the past 5years but this is such a drow down ...
Lydia - Current account - Product Description
After having revolutionised payments between millions of people, Lydia is now reinventing their bank account.

In a few seconds you can:
- Pay any contact with a phone number free of charge and securely.
- Request a reimbursement from a friend or share a bill.
- Collect money for all your events with money pools.

Lydia is now revolutionising your current account:
- Spend your money from Lydia via our physical cards or Internet Visa.
- Forget about unpleasant surprises abroad, your payments and withdrawals are free of charge.
- Enjoy contactless, with no limit on the amount, for all your purchases via Google Pay.
- Track your balance, and receive instant notifications for each of your payments and bank transfers.
- Create sub-accounts to better organise your money, or shared accounts to facilitate your spending as a couple, as a roommate or as a family.

But also…
- Secure your internet payments with Internet Cards
- Connect all your bank accounts to Lydia, in order to only use one app.
- Take a personal loan easily

The decision to grant or not a credit as well as the conditions for granting it are defined by our credit partners and depend on several criteria, including income and living expenses.
Before granting any credit, the lending institution will inform the borrower of all the terms and conditions of the credit, such as the annual percentage rate of charge (APR) and the repayment terms.
The loans that can be subscribed via the Lydia application have a minimum duration of 90 days and a maximum duration of 36 months. The minimum APR is 13.90% and the maximum APR is 20.79%. In all cases, the APR cannot exceed the usury rate determined by the Banque de France.
Below is an example of a credit that can be granted:
Credit amount : € 300.00
Credit term : 90 days 
APR : 20.33%
Management fees : € 8.79
Instant reception fees (optional) : € 0.30 
Amount of fees paid right away : € 9.09
Amount repaid per month : € 100.00
Total cost of credit : € 309.09

100% secure, the Lydia app is developed in Paris by a passionate and independent team, complying with the latest banking and IT security standards. Lydia respects your privacy and the European GDPR directives.
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