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MACU Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-3 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

83%

Android
77 Reports

iOS unitQ Score

iOS User Feedback

17%

iOS
16 Reports

User Feedback

17%

iOS
16 Reports

83%

Android
77 Reports

MACU Mobile Banking - Latest Quality Issues

Android

Apr 28, 2024

I can't get passed the create password screen ugh00

Android

May 1, 2024

Four stars because I have to authenticate my phone every 2-3 weeks and can never use the same "device name". But on the whole it's a great app

iOS

May 2, 2024

Unable to report an issue

Since the last update, the app will log in and then immediately kick me out and force me to sign in again. I close the app and sign back in with face recognition, then select the account i want to view and then again it kicks me out and wants me to enter my password. Just keeps the cycle up. I've tried reporting the problem thru the app but if refuses to let me select MACU as the app I'm reporting with a problem. I tried reporting thru Apple and out keeps sending me to the website. So hopefully you'll see this review and respond since there's no other way to make you aware of this issue.

Android

May 3, 2024

No other choice for online banking...every log in process, is a new experience in frustration

Android

May 4, 2024

5/24 mobile alerts don't work until I login to the app, then the past few days worth of alerts show up in my texts.

Android

May 5, 2024

A lot of error msgs. 😕

Android

May 8, 2024

I have given you all my information and it says you don't have

Android

May 13, 2024

Gotta love the app when attempting to use Zelle will lock out your account and can't even change your email

Android

May 15, 2024

Mobile deposit function is infuriatingly unreliable and inaccurate.

MACU Mobile Banking - Product Description

TRANSFERS
 - Move money between your Mountain America accounts.
 - Make loan payments or set up recurring payments. 
- Move funds between your Mountain America accounts and those at other financial institutions. 
- Securely send and receive money with Zelle® using a U.S. mobile number or email address.¹

MOBILE DEPOSIT 
- Deposit checks by taking a picture with your device.

MOBILE LOANS 
- Apply for credit card, auto, RV, ATV, motorcycle and personal loans.

BILL PAY
 - Schedule, edit and cancel bill payments.

SECURITY 
- Set up text and email alerts based on balances, approvals, transactions and more. - Use your fingerprint or eye scan to log in with supported devices.

DEBIT & CREDIT CARDS
 - Freeze and unfreeze your card. - Change or reset your PIN. 
- Request a new or replacement card. - Set travel notifications.
 - Update your card information for shopping sites, streaming services, online subscriptions and more—all from one place.

FICO® SCORE
 - Access your FICO® Score for free (must have a checking account or loan).2

BRANCH & ATM LOCATOR
 - Find the nearest Mountain America branches.
 - Locate Mountain America, CO-OP Network and MoneyPass surcharge-free ATMs (nearly 50,000 nationwide).

1. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. 
2. FICO is a registered trademark of Fair Isaac Corporation.

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