79
good

Mi DIGI | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
200 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
20 Reports
User Feedback
9%
iOS
20 Reports
91%
Android
200 Reports
Mi DIGI - Latest Quality Issues
Android
May 8, 2024
I signed up for digi a week ago and did it for 30 GB. I don't arrive at 2 GB and they tell me that I have already spent at normal speed. I wanted to contact digi so that they could explain it to me and it has to be in the morning.
Android
May 10, 2024
The company very good BUT THE WORST customer service that exists when you call being Spaniards they are through the roof arrogance and feeling of superiority n you can have it in such a way that they feel offended and hang up on you n let you talk if you have problems they are constantly defensive if you have any problem and you call upset even worse instead of helping you they will be hanging up or talk to you in a cocky tone The worst customer support there is by far
Android
May 11, 2024
I've been unable to open the app for a couple of updates. It's left with the white background and the digi logo swirling around. I've already installed and uninstalled several times. The app, when I could access it, seemed quite intuitive and straightforward. It's a shame that it doesn't work anymore, and I'm sure it's from my phone. Huawei Y5 2019 by the way
iOS
May 12, 2024
The App does not work
…
iOS
May 13, 2024
Just as inefficient as the website
Since there is no way to be answered by phone, I decided to download the app to try to manage a reactivation of the service and the subsequent change of address. Far from being able to do it through the app, which is supposed to make things easier for you, you try to contact through the chat and the exact same thing happens again as on the phone: NOTHING. I'm seriously considering discontinuing service with them and stopping recommending this company. I used to be very happy with them, but now it's even irritating.
Android
May 13, 2024
No works
Android
May 15, 2024
I don't know what's going on with the app, the times I needed to recharge it didn't work.since yesterday I can't connect and it's not the first vez.al the beginning of the month also about 5 days I couldn't get in.this is something weird,see if they solve the problem
Android
May 15, 2024
I've tried clearing cache. The app doesn't want to recognize any phone or email again. Doesn't send password recovery message (even though I know my password) I've tried this just in case as long as it lets me in. It doesn't recognize my password, email or phone number. However, my line works fine. My number is workable and so is the email. The only thing left for me to do is to find a call center to recharge. The website today does not open in any browser.
Android
May 15, 2024
Navigation with Digi Mobile in the heart of Almeria Capital is not even 3g, a shame. Then they tell you write to such and such a cooreo to solve the problem. When they want to, they give you or take away your speed according to their interests, proven.
Mi DIGI - Product Description
Descarga Mi DIGI y gestiona tus productos y servicios de forma más visual e intuitiva.
 
Si eres cliente de fibra puedes:
•       Consultar tus facturas, el importe y la fecha en que se efectúan los pagos.
•       Pagar tus facturas pendientes.
•       Cambiar tu producto de fibra o pasarte a Fibra SMART cuando esté disponible en tu zona.
•       Contratar y gestionar servicios como DIGI storage o Conexión Plus.
 
Si eres cliente de contrato puedes:
•       Consultar los gigas consumidos y acumulados.
•       Cambiar tus productos de móvil o contratar Fibra.
•       Configurar servicios como el buzón de voz o el aviso de llamadas perdidas.
•       Agrupar todos tus contratos.
 
Si eres cliente de prepago puedes:
•       Consultar tu saldo, traspasarlo a otra línea o solicitar un anticipo de saldo.
•       Consultar los gigas y minutos consumidos.
•       Pasarte a contrato o activar más productos de móvil.
•       Configurar servicios como el buzón de voz o el aviso de llamadas perdidas.
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