Quality degradation at mobile.de - car market  
Users report higher volume of Quality Issues than usual
34
poor

mobile.de - car market | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-24 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
159 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
56 Reports
User Feedback
26%
iOS
56 Reports
74%
Android
159 Reports
mobile.de - car market - Latest Quality Issues
iOS
May 15, 2024
Entfernungssuche
Why can't you filter by distance in the search? Minimal effort in terms of programming. Update for support: This is not a bug but a missing feature. Just try to sort by distance in the search results...
Android
May 15, 2024
after updating, the app can no longer be opened.
Android
May 15, 2024
Can't open received links.
Android
May 15, 2024
After the update, the app hangs on the start screen. So completely useless 🤮
iOS
May 15, 2024
You will be logged out permanently, fake ads will not be deleted
Two massive points of criticism: 1) App - You are permanently logged out and have to log in again. For no apparent reason and, of course, without any news about it. 2) Garbage Platform: If you report fake or wrongly posted ads, you always get the feedback "we can't do anything about it, to check this you would have to look at the car at the dealership" This excuse comes both with obvious fake providers, even if they have "test" in the company name and simply copy the address and address of the Mobile.de company headquarters instead of their own imprint, the support is not able to recognize that something is wrong here. Or if you report that a gasoline engine is set in the category of an e-vehicle, it says "we can't see that" although the exhaust and consumption in l/100km can be seen in the picture, then it says "we can't see any error" Conclusion: mobile is a garbage platform. The unsubscribed problem still exists as of mid-May, although it would SUPPOSEDLY be fixed. Incredibly unprofessional.
Android
May 15, 2024
App no longer opens and remains on the start screen
Android
May 15, 2024
Only bad at the moment, app no longer starts and freezes my tablet.
Android
May 15, 2024
Please pass it on to the developers: The otherwise good app unfortunately no longer works or opens on the Samsung Galaxy A12. Loads only one wolf. Even after reinstallation!
Android
May 15, 2024
The app has stopped working since the last update.
mobile.de - car market - Product Description
mobile.de is Germany’s largest car market with over 1.4 million registered vehicles. The mobile.de app offers clear search criteria and filter options to find your dream vehicle at a fair price. Benefit from the wide selection of used cars, new cars, motorhomes, and motorbikes. You want to sell your car? No problem – create an ad on mobile.de or sell your car directly to one of our buying stations.
 
The mobile.de app at a glance – easy, secure and at no charge!
• Comfortably buy and sell your car
• Quickly find your dream car through precise search criteria
• Save time by saving your searches
• Don’t miss any offers and receive alerts for new ads
• Bookmark your favorites on your personal parking space
• Immediately recognize good offers with the help of transparent price evaluation
• Read dealer ratings or rate them yourself
• Quickly place free ads
• Sync your searches and ads on all devices
• Make direct contact with the vehicle supplier
• Discover the fastest route to your desired vehicle
 
Your opinion is important to us! Any questions or tips for improving the app? Use the feedback form or contact our customer service at ios@team.mobile.de or +49 30-81097-771 (Mon. – Fri. 8:00-18:00).
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