10
poor
Moe’s Southwest Grill | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
61%
Android
155 Reports
155 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
99 Reports
99 Reports
User Feedback
39%
iOS
99 Reports
99 Reports
61%
Android
155 Reports
155 Reports
Moe’s Southwest Grill - Latest Quality Issues
Android
May 14, 2024
Wouldn't send password reset, had to make a new account. Still no option for pick your own drink, so I have to pick a flavor then dump it to fill with what I actually want.
iOS
May 14, 2024
About 4 updates later and still won’t accept payments
I never had any issues with the app until about a few updates ago when they integrated Apple Pay and I haven't been able to order using my normal card or Apple Pay. App is pointless now.
iOS
May 14, 2024
Hate the new app!
Much rather prefer old app! All that my app shows is location and how to order online..none of the other points; menu;etc. I literally have to go to moe's.com just to try to enter info for points. Very disappointed!
Android
May 15, 2024
New Update (5/14/24) Hot Garbage, wont let me login or make a New Account. Can login on the Desktop. Tryed it All Uninstalled/Installed.
iOS
May 15, 2024
Terrible Update
If you're not ordering online then the new app is useless. You can no longer see rewards, offers or your points. Can't even enter receipts. Is this just an iPhone issue?
Android
May 15, 2024
For ordering food only no scanner code to scan at register.
iOS
May 15, 2024
Worse and worse
This is, like the 5th review I've written. This app is FUBAR, just terrible. New issues I've seen, 1) no longer able to remove items from my cart. 2) can't scan receipt barcodes to save points. Fix your tech!!
Android
May 15, 2024
It was nice to receive coupon now I can even see if I got points I use to go regularly but find no reason to with the new update
Android
May 16, 2024
I don't like the app, it doesn't allow you to see you Moe's rewards or make sure your rewards have been added. Because I learned with the old app to verify because it doesn't always add your visit. This app doesn't allow you to see anything. And nobody wants to order from the app all the time. All this app shows is if you want to order from the app or a delivery. I don't know who did the new app but it is TERRIBLE. I will be deleting since I can't see offers or my rewards.
Moe’s Southwest Grill - Product Description
Welcome to Moe’s! If you’re here, that means you’re hungry…we got you covered. Order ahead, save your faves, view your recent orders and get the Moe’s you love, customized to your liking, with just a few clicks. App Features • Easy ordering where you can customize to your liking. • You choose how to get it: pickup or delivery. • Save your favorite orders and quickly access your recent orders. • Save your go-to delivery addresses. About Moe’s Rewards • Join Moe Rewards and get a cup of queso on us just for signing up! • Earn points automatically when you order through our app or online. • Redeem points for your Moe’s faves. • We celebrate you with a free birthday reward every year. Don’t forget to turn on your notifications. That’s how you’ll hear about exclusive offers and menu options. CA Privacy Notice: https://www.moes.com/caprivacy Do Not Sell My Info: https://www.moes.com/donotsell
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