63
fair

Monese: A Banking Alternative | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Finance
Work at Monese LTD? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Monese LTD? Unlock additional insights
Android unitQ Score
Android User Feedback
82%
Android
124 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
27 Reports
User Feedback
18%
iOS
27 Reports
82%
Android
124 Reports
Monese: A Banking Alternative - Latest Quality Issues
iOS
May 11, 2024
For 10 days processing the application
It is been 10 days since I applied to open an account. My boyfriend too. And since then it has been “processing” for both of us. Is this a modern digital bank experience? No. Very disappointed.
Android
May 11, 2024
I had to reset my phone and I can't access my account now because I don't receive an SMS with an identity verification code
iOS
May 11, 2024
my acount is not ready
i registered new user but my acount is not ready fron 3 day !! is normal ?
iOS
May 12, 2024
Monese
I applied for this bank like 4 days ago and I have been in processing for so long I thought it takes a few seconds to verify you or even give you a answer but they still didn't give me one
Android
May 12, 2024
Fatal. I've been waiting for days for them to review my account so I can trade with it. The app is just stuck, there's no way to contact anyone who can fix my problem. A disaster.
Android
May 15, 2024
I can't log in to my account, how can I contact, all emails are released,
Android
May 15, 2024
The sepa transfers take longer and longer, yesterday at noon transferred from the same account to 2 monese accounts, the money that was transferred to the 2nd account (30 minutes later) is already there and from the 1st No trace, too bad was actually very satisfied. Will definitely change banks
iOS
May 15, 2024
Real scammers
Never register with mones because it is not a bank. He blocks your money and doesn't give it to you. A bank is used to deposit money and withdraw money, that's the principle of a bank, but with monez it blocks you, you don't have your money anymore and it monitors you and real scammers, so guys shouldn't register with them, go to Revolut it's the best and the number one
Android
May 15, 2024
Not even a star was worth it. Exaggerated fees, money disappears from the account and customer service lies that they have been the card fee ordered for a year. Cardu did not come, I also ran out of money. I do not recommend!
Monese: A Banking Alternative - Product Description
Open your mobile money account in minutes, with Monese. We’re the banking alternative that offers you fast and free accounts in 31 countries.

Join over 2 million people and enjoy a full range of features. We’re giving you the financial freedom to live, work, travel, study and thrive wherever life takes you. We even provide business accounts.

Simple, fuss-free and easy - so how does it work?

• Open a GBP or EUR account, straight from your phone
• Get a contactless Mastercard debit card you can use globally - online, in-store or at ATMs
• Enjoy fee-free foreign currency card spending and ATM withdrawals
• Quickly send and receive money locally and internationally in 19 currencies
• Create a virtual card and pay online or in-store for an extra layer of security
• Open a joint account to easily spend, share and save with a loved one, roommate or friend


Moving from London to Paris, or from Bucharest to Berlin? Then Monese is the account for you. It’s already available in 31 countries – just have your passport or national ID card to hand.

Our feature-rich smartphone app also provides you with:

• Real-time notifications - instant updates whenever you use your account
• A detailed spending overview - for full transparency around your transactions
• Savings Pots - to put money aside for something special
• A fast, easy and secure way to pay, with Apple Pay
• An easy way to manage your Direct Debits and Recurring Payments to automatically pay for things like mobile phone contracts, rent, or gym memberships
• Instant balance - check your account balance by one swipe from your phone’s home screen

Plus, you can also:

• Link your PayPal account – to manage your PayPal balance and transactions from the app, and also to seamlessly add your Monese card to your PayPal wallet (in selected countries)
• Connect your British Airways Executive Club account, to track and manage your Avios whenever you need
• Open a savings account and earn interest on your savings with Raisin
• Get instant account statements in PDF or XLS
• Enjoy state-of-the art security features such as 3D Secure, locking or unlocking your card on the go, as well as strong encryption and biometric login

Enjoy the convenience of being able to send and receive money straight from your phone, get your salary paid in, set up Direct Debits and Recurring Payments - all while maintaining a complete overview of your earning, spending and saving. Withdraw cash from ATMs worldwide for free, within generous allowances, and add money to your account by bank transfer, using another debit card, or with cash at over 84,000 locations in the UK, Austria, Belgium, Bulgaria, France, Luxembourg, the Netherlands, Poland, Portugal or Spain.

You can open an account with us regardless of your citizenship or financial history, as long as you’re at least 18 years old and live in the European Economic Area (EEA).
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