47
poor

Apple Support | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
324 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
109 Reports
User Feedback
25%
iOS
109 Reports
75%
Android
324 Reports
Apple Support - Latest Quality Issues
Android
May 14, 2024
It's only worth it if you only use WhatsApp and take photos, otherwise it's a complete disaster. The only thing that was "transferred" was that the Google account was entered under Accounts. A good half of the apps were not downloaded, although there are those in the Appstore, the apps that were downloaded automatically had no logins / no progress was transferred. Messages were also not transmitted properly.
Android
May 14, 2024
I try like 20 time to transfer data from android and don't do anything this app Is a joke a waste time 🙃
Android
May 15, 2024
Horrible app, wasted 2 days of my life and that still failed to transfer my data
Android
May 15, 2024
Took more than 10 hours still the data was not transferred successfully.
iOS
May 15, 2024
App totally unusable
What's the point of a support app that, for example, only offers me a battery service for my watch to hand it in to a store, which then sends the watch in for repair, and the overview doesn't even show me the next drop-off option. Probably because it is about 30 km away. When I delete the app (which I was happy to do), I am then shown the option on the Internet whether I want to send the watch to apple. So again, why this incomplete app? I rate this with a maximum of one star. But I assume that Apple is not interested in what users think and how they judge the app?
Android
May 15, 2024
It's more than 8 hours that it's ending in 1 mnt and it never ends, meanwhile I'm unable to mess with whatsapp. App very slow. 15/ May / 2024 Same restaurant only whatsapp and contacts.
iOS
May 15, 2024
Last update iOS17.5 battery gets extremely hot+ brightness problem
Since the last update, the battery has been getting hot again. This often oscillates between updates. Sometimes this impairment is fixed and the next it is present again. I would like to see a little more stability. In addition, the contrast is extremely deteriorated even in light brightness and sun exposure with adjacent shadows. After restarting the phone, it works again.
iOS
May 15, 2024
Apple support app.
Apple support app doesn't open. Is it not for India or what.
iOS
May 15, 2024
Apple support
Not happy at all ,I made a mistake got my password wrong Apple tride to reset it ,Apple said they would sort it out ,three days ago they said they would send me the confirmation email to reset my password ,nothing tride resetting it again today got another email saying they will send me another link on Sunday ,not happy at all Apple
Apple Support - Product Description
Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in.

Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.

You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/.  All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.
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