21
poor

M&T Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
412 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
37 Reports
User Feedback
8%
iOS
37 Reports
92%
Android
412 Reports
M&T Mobile Banking - Latest Quality Issues
Android
May 12, 2024
Before, this app was a very good tool, but for some time now it's always viable, I don't know what's really happening, but every time I want to see something it's the same and I don't know, but before it wasn't like that, this is a month or a month and a half that this one doesn't work
Android
May 12, 2024
It's good when it actually is working. I feel like at least 4 times a week the system is down and I don't have access to my account from the app.
Android
May 12, 2024
Not sure what's going on however my mobile app continuously says " mobile app temporarily unavailable". I have to reset my phone to get it working.
Android
May 13, 2024
The application is constantly down.
Android
May 14, 2024
Only reason Im not giving it one star is because when it works, it's a great app. Unfortunately, that's only about 10% of the time. The rest is failed attempts to login due to mobile banking being unavailable. If this was only once or twice it'd be fine, but it happens literally every week. Very unprofessional and a poor way to interact with customers. Quit playing around and program an app that works!
Android
May 14, 2024
The app keeps saying it's not available so I have to reboot it to use it. A lot of the features available online aren't in the app. Also I can't scroll through my zelle history without it jumping to different dates and then it locks scrolling.
iOS
May 15, 2024
Never works
The app literally never works for me. Maybe once every twenty times. Really annoying.
Android
May 15, 2024
Constantly crashing
Android
May 15, 2024
The app is not working
M&T Mobile Banking - Product Description
Bank quickly and get back to what matters most to you – that’s the idea behind the M&T Mobile Banking App built for both personal and business customers. 

Access your Account Conveniently 
• See available balances, transactions, credit limits, and check images
• Estimate net worth, view cash flow, centralize finances, categorize transactions, customize budgets, and track spending, for your personal accounts, with M&T Money Smart

Bank Securely 
• Access your accounts with your passcode, fingerprint, or facial recognition on compatible devices
• Get notified with M&T Alerts through text, email, or app notification

Move Money Swiftly 
• Send money with Zelle®¹ to almost anyone with a bank account in the U.S.
• Deposit checks
• Use M&T Flash Funds™ to deposit qualifying checks with immediate availability²
• Transfer funds between M&T accounts or make M&T loan & credit card payments
• Pay bills with the confidence of our M&T Bill Pay Guarantee³

Manage your Card Easily 
• Take charge of your personal M&T debit and credit card with the ability to temporarily lock it, report it lost or stolen, and order a replacement
• Add authorized users to your personal and business M&T credit cards
• View your M&T credit card rewards points and access your rewards account

Reach Us Readily 
• Call us, using any one of our contact numbers
• Search FAQs for help with questions
• Find the branch and ATM nearest to you

Disclosures:

¹Must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. Zelle® and the Zelle related marks and logos are property of Early Warning Services, LLC.
²The fee for this service is 2% of the total check amount ($2 minimum charge). If the deposit is made during our nightly processing, it will not be available to pay debit items that are processed for payment during that night’s processing. However, it would be immediately available for withdrawal.
³To learn more about the Bill Pay Guarantee visit mtb.com/billpay

Unless otherwise specified, all advertised offers and terms and conditions of accounts and services are subject to change at any time without notice. After an account is opened or service begins, it is subject to its features, conditions, and terms, which are subject to change at any time in accordance with applicable laws and agreements. Please contact an M&T representative for full details.

Refer to the Digital Services Agreement for details



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