92
epic

MTN | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Productivity
Work at MTN South Africa? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at MTN South Africa? Unlock additional insights
Android unitQ Score
Android User Feedback
100%
Android
160 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
160 Reports
MTN - Latest Quality Issues
Android
May 3, 2024
Please change how you show paid for data bundle. Separate balances between 1 day data and 7 days data so that one can easily Separate the two. Yesterday I bought 1gb for 1 day and 400mb for 7 days. The app showed 1.4gb as expiring on the same day at 23:59. This was very confusing, because it not separate the balances as per their time frame.
Android
May 7, 2024
This App is shocking. It's a joke. I've been trying to buy data on the App, with a card, to get the "in app deal" for more than 2 weeks. It doesn't work and after many, many phone calls to MTN customer service, they are not prepared to or not able to help either. Don't waste your time.
Android
May 7, 2024
Probably one of the worst app experiences ever. Poor design, super slow queries, long loading times, struggles to log in. Fire your dev team and get proper developers. (Samsung S22 Ultra)
Android
May 7, 2024
Laggy poor quality app.
Android
May 7, 2024
i use as a data cartier but just suck your data money. I would actually give it less. The App sucks even worse than their uninformed service providers
Android
May 11, 2024
Mtn changed, it's not the old mtn I use to like where I was able to buy data bundles an affordable price, Now mtn bundles are pricey and I telkcom bundles are affordable now.
Android
May 11, 2024
Very Pathetic Service. No internet available on this network for 18-22 hours a day in Gansbaai area for the past 7 days that I have been here. Avoid at all costs!
Android
May 12, 2024
D app isn't opening at all keeps asking for phone number and everytime I type in my phone number it would still bring it again asking me to type in my phone number
Android
May 15, 2024
I can't open my app
MTN - Product Description
New MTN App - Managing your mobile life has never been this quick, easy or good-looking. The improved MTN South Africa app gives you the power to do everything from recharging and tracking data across your linked numbers to setting limits and getting exclusive offers, 24/7 and in a cool new design.
Here are just some of the striking features of the new MTN South Africa app:

- Recharge quickly and easily
- Check balances
- Manage your linked numbers
- Take advantage of app-only specials
- Send airtime, data, voice, and SMS bundles
- Personalise numbers
- Track data and bundle use
- See purchase history
- See and switch plans
- Manage limits
- Pay postpaid bills

Help us by being a part of this early release. Sharing your feedback and suggestions will help us create even better versions of the app in the future.
Join the MTN revolution by downloading the new MTN South Africa app – just 10MB – and say ‘Y’ello’ to a whole new world of mobile magic.
MTN. Everywhere you go.
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