Quality degradation at MyDyson™  
Users report higher volume of Quality Issues than usual
38
poor

MyDyson™ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
107 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
48 Reports
User Feedback
31%
iOS
48 Reports
69%
Android
107 Reports
MyDyson™ - Latest Quality Issues
iOS
May 14, 2024
To the Dyson gods
It's been three years trying to connect to this fan I thought maybe an update would come to fix this….. it never did 😤. My two children have now died from heat stroke and my cat won't stop screaming my life has been spiraling out of control since I downloaded this app! When will this stop? Does this amuse you? Ahhhhhhhhhhhhh
Android
May 14, 2024
Everytime i open up the app to adjust the settings of my fan. I have to sit and watch it battle trying to connect to my fan. Will fail 5 to 9 times befpre working long enough to change one setting before losing connection. Honestly my wish purchases have better wifi connections then this.
Android
May 14, 2024
Lately, my Dyson device has not been able to connect or operate through the app.
iOS
May 14, 2024
No HomeKit!!!!!!
After at least 4 years of gaslighting their customers still no HomeKit. When are you going to admit that your never going to add HomeKit to your products. Just don't buy and of their “smart” appliances unless you get a sweet deal on eBay.
iOS
May 15, 2024
Turkey does not take the position
There is no Turkey as a location. I added my air purifier, but I can't see the difference between inside and outside because I can't select a location. When so many countries were added, it was too much to draw Turkey data.
iOS
May 15, 2024
Robot map
Can't do mapping properly
Android
May 15, 2024
Seems like a great app but I can't connect my Dyson air purifier
iOS
May 15, 2024
There are no Taiwanese cities to choose from
There is no region to select
Android
May 15, 2024
Works quite well, only with the voice control there are always problems
MyDyson™ - Product Description
Get more from your Dyson with the MyDyson™ app (formerly Dyson Link). Re-engineered with additional features and content for hair care machines and cordless vacuums. And the ideal companion to get the best from any machine – a tailored experience in the palm of your hand.

Access expert video content and more for selected Dyson machines. Plus, you can activate, schedule and monitor your Dyson smart technology, whether at home or away.

For all machines there’s 24/7 support – including chat, easy access to machine user guides, and a hassle-free troubleshooting feature. Join the Dyson Community and connect with thousands of existing owners. They’re on hand to share knowledge and useful tips from their own experience of Dyson machines. 

If you have multiple machines, the app is ideal to manage them all. A revolutionary experience of content and control at your fingertips.

By adding your Dyson hair care machine or cordless vacuum, you can:
•	Enjoy tailored hair care styling guides or floor care how-to videos
•	Easily shop for attachments and accessories
•	Connect with a community of Dyson owners
•	Discover the engineering and science behind Dyson technology.

By connecting to your Dyson purifier or humidifier, you can:
•	Review both indoor and outdoor air quality information, in real time
•	Create a schedule, so your machine is on when you need it
•	Explore historic air quality information and learn about your indoor environment
•	Remotely control air flow speed, mode, timer, oscillation and other settings
•	Receive software updates and access product guides.

By connecting to your Dyson robot vacuum, you can:
•	Control, activate or pause your robot, remotely
•	Schedule and track cleans
•	Switch between Max and Quiet modes, mid-clean
•	Explore where your robot’s cleaned, with activity maps
•	Create zones in your home and control how each is cleaned
•	Receive software updates and access product guides.

By connecting to your Dyson light, you can:
•	Sync to your location's natural daylight
•	Use preset modes - Relax, Study and Precision - to match your task or mood
•	Activate Boost mode for 20 minutes of bright, high-intensity light
•	Tailor light levels to suit you, by choosing your own Kelvin and Lux values
•	Receive software updates.

Plus, you can control your machine with simple, spoken instructions*.

Please note, some Dyson machines require a 2.4GHz Wi-Fi connection. Please check specific connection requirements on the Dyson website.

If you have any comments you’d like to share on the latest release, you can contact us directly at askdyson@dyson.co.uk.

*Voice control is compatible with Amazon Alexa in Australia, France, Germany, India, Japan, the UK and the US. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
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