39
poor
MyNISSAN® | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-37 Points Past 7 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
57%
Android
30 Reports
30 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
23 Reports
23 Reports
User Feedback
43%
iOS
23 Reports
23 Reports
57%
Android
30 Reports
30 Reports
MyNISSAN® - Latest Quality Issues
Android
May 6, 2024
It's pretty good except when the Nissan servers are down. Obviously they are collecting data between the app and the vehicle. What I would like to see is an enhancement to charge the battery to a specific percentage. The app can see what the battery level is anyway, why not let us manage the charge by battery percentage instead of just by time on/off?
iOS
May 7, 2024
Not the best
I've been paying for the Nissan app for a few months now, and it does not work all the time. It only starts my car when it wants to, which is frustrating since I pay for the app. My husband has a ford and fords app is complimentary with remote start… and his works everytime!
iOS
May 7, 2024
Okay
The app is nice and comes in handy but don't add features to the app that all vehicles don't have or make it to where certain features can be removed in-app
Android
May 10, 2024
Very slow and failed to unlock remotely.
iOS
May 10, 2024
Paid for a service that does not work
I paid for a two year subscription have spent hrs with tech support and it still does not work!
iOS
May 12, 2024
Version 5.4.26 EV vs Gas
With the 5.4.26, it shows EV control (charging and climate control) for gasoline engine Rogue Platinum. Do you not test this with your own test vehicles?
Android
May 13, 2024
App connects to the vehicle quickly enough. Though I have the option enabled the app does not request my thumbprint when I remotely start or unlock the doors.
Android
May 14, 2024
90 minutes sitting with someone at the dealership and it still won't connect with my info.
iOS
May 14, 2024
Mmm
I'm trying to register I can't finish because is not letting me enter my password
MyNISSAN® - Product Description
The MyNISSAN App is designed to help you get the most out of your vehicle and overall ownership experience. It brings remote access, security, personalization, vehicle information, maintenance, and convenience features from your Nissan to your compatible iPhone or Apple Watch. The MyNISSAN App is available for use by all Nissan clients, though the experience has been optimized for vehicles 2014 and later. The complete MyNISSAN experience is available for clients with an active NissanConnect® Services Premium package, available for select models 2018 and newer.* For a complete list of available features for your specific vehicle, visit owners.nissanusa.com. With a compatible vehicle, you can: • Remotely start and stop your vehicle** • Remotely lock and unlock your vehicle’s doors • Remotely activate the horn and lights • Search for, save and send points of interest to your vehicle • Check vehicle status (doors, engine, mileage, remaining fuel range, tire pressure, oil pressure, airbags, brakes) • Locate your vehicle • Access your latest Vehicle Health Report • Keep tabs on your vehicle with customizable boundary, speed and curfew alerts*** • Connect with a Nissan Personal Assistant® The following MyNissan features are available to all Nissan owners and vehicles: • Manage your Nissan account and preferences • Make a service appointment with your preferred retailer**** • Receive notifications to make you aware of any applicable vehicle recalls or service campaigns • View your vehicle’s service history • Refer to your vehicle’s Nissan maintenance schedule • Access FAQs • Access helpful guides and manuals specific to your vehicle • Review Warranty information, tow coverage, and Roadside Assistance coverage • Connect to Roadside Assistance • Access the NMAC Account Manager • Connect directly with Nissan to get assistance or ask questions For important safety information, system limitations, and additional operating and feature information, see dealer, owner’s manual, or www.nissanusa.com/connect/privacy. *The NissanConnect Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Clients having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support-faqs.
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