Quality degradation at mypostnord  
Users report higher volume of Quality Issues than usual
42
poor

mypostnord | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-34 Points Past 7 Days
Category: Tools
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
62%
Android
64 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
40 Reports
User Feedback
38%
iOS
40 Reports
62%
Android
64 Reports
mypostnord - Latest Quality Issues
iOS
May 10, 2024
Very poor placement of parcel box
The parcel box in Thalleveien is so secluded that you have to be familiar with the local area to find it.
Android
May 11, 2024
Couldn't open the box. Too old mobile
Android
May 11, 2024
The number was not on the parcel box before I pressed "open ground box" so it was a bit confusing. But otherwise okay.
iOS
May 11, 2024
Not satisfied
The package I received was torn. But it is annoying and bad service that you have to have a separate app for all services; lots of logins with new passwords. Hope I don't get a lot of parcels from Postnord
Android
May 12, 2024
The app is probably ok, but (1) unclear instructions on which permissions to grant ("nearby devices") and REALLY ANNOYING that PostNord just decides to deliver at an automat 10x further away from my address than the nearest shop where I could pick up the parcel. I don't want another mobile app, and especially not one named "my..." something (so you can't even find it by looking at P in the alphabetic listing...yes, the intuitive thing to do is to look for PostNord.
iOS
May 13, 2024
Pakkeautomat
Absolutely lousy location of parcel machine.
Android
May 13, 2024
Very bad works door opening sistem, does not connect with phone, also if you have the latest blytoo version.
iOS
May 14, 2024
Every time I give you a second chance, you fail...
That PostNord is still allowed to continue is incomprehensible to me. Useless app, almost slower delivery than if I were to do it on foot, the packages are poorly processed and generally overpriced. Now it's over and out for me, I'd rather pay extra with others.
iOS
May 14, 2024
Problems opening hatch
Had to try x number of times to open the hatch. This is not the first time I have experienced this problem with Postnord's parcel lockers. With the postal parcel box, there are rarely such problems.
mypostnord - Product Description
Ny funksjonalitet, kun tilgjengelig i appen er åpning av Pakkeautomater! I tillegg har vi lagt på alle mulighetene du tidligere har hatt på my.postnord.no.

Med mypostnord appen kan du også sende pakker til den du vil, i hele landet. Trykk på "send", gå gjennom stegene, pakk det du skal sende i en boks, print ut etikett og send fra nærmeste PostNord leveringssted. Nå kan du også printe ut etiketten i butikken!

PostNords detaljerte pakkesporing tillater en rekke populære tilleggstjenester, som blant annet:
- Endring av utleveringssted
- Bestille pakken hjemlevert
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