50
poor

Nest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Lifestyle
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Android unitQ Score
Android User Feedback
75%
Android
962 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
313 Reports
User Feedback
25%
iOS
313 Reports
75%
Android
962 Reports
Nest - Latest Quality Issues
Android
May 15, 2024
Lousy. Delay is ridiculous. App crashes whenever it is really needed. Talking through the doorbell camera is virtually unusable. I have fast WiFi that should work quickly, but that is "Nest's" only answer when they say "it should work." If you're on the fence, go with another company.
Android
May 15, 2024
Horrible delay between selecting my camera and getting a live view that I can use for a conversation, same delay problem with when my doorbell is rung
Android
May 15, 2024
Not much to it. Trying to set my temp remotely and it's not letting me
Android
May 15, 2024
This app is great to have! Unfortunately, we have had tons of issues with the cameras not picking up movements! (Still having these issues! )
Android
May 15, 2024
Thermostat frequently shows offline even if it's in wifi connection. It takes more time to get on or off from phone.
Android
May 15, 2024
Fails to connect 9 times out of 10!
Android
May 15, 2024
So far, the Nest app is performing on my Google phone very well. However, I had a few errors trying to get the app to show our new Google thermostat on my wife's Google phone even though I had no issue with the Home app. After some investigating online and clearing the app cache, our thermostat suddenly appeared on my wife's cell phone.
Android
May 15, 2024
Not enough basic operation instructions
Android
May 15, 2024
Not happy. Thermostats are set to 75 degrees and the actual temperature goes to 80 without kicking off the AC.
Nest - Product Description
At Google Nest, we make products that are beautiful, helpful and easy to use. The Nest app is no exception.

Control your Nest thermostat, arm and disarm your Nest Secure alarm system, see your home with Nest Cam, and get an alert if Nest Protect goes off – all in one place. And receive notifications on your iPhone or iPad.

Nest uses sensors, algorithms and the location of your phone to do the right thing automatically, turning off the heat and turning on the camera when you leave. Forget to set the alarm? It will notice, and send you a Remind Me alert.

Nest Learning Thermostat and Nest Thermostat E

Thermostats that program themselves to help you save energy.

- Change the temperature from the subway or the sofa using your phone.
- See how much energy you used, and why.
- View and edit your schedule.
- Get extreme temperature alerts before your home gets too cold.

Nest Secure alarm system

- Arm and disarm your home remotely from the app.
- Receive a Remind Me alert if you leave home and forget to set the alarm.
- Receive a security alert on your phone telling you what triggered the alarm – a door or window opening, or someone entering a room.

Nest Protect

The smoke and carbon monoxide alarm that thinks, speaks, and alerts your phone.

- Get an alert if Nest Protect senses smoke or carbon monoxide. (Requires Wi-Fi and a working internet connection.)
- Silence an alarm from your phone with App Silence. (Nest Protect 2nd gen only.)
- See the status of your batteries, sensors, and Wi-Fi connection.
- Run a Safety Checkup to test all your alarms at once. (Nest Protect 2nd gen only.)
- See your Safety History so you know when alerts happened and why.

Nest Cam IQ Indoor and Outdoor, Nest Cam Indoor, Nest Cam Outdoor, and Dropcam

The security cameras that let you see your home on your phone, inside and out.

- Get alerts when there’s activity, and talk back to get someone’s attention.

- See what you missed with snapshots of the last three hours.
- Check in 24/7 with crisp 1080p HD video (Nest Cam and Dropcam Pro only).
- Get person alerts (or familiar face alerts with Nest Cam IQ) and up to 30 days of video history when you subscribe to Nest Aware. (Subscription service sold separately.)

Nest Hello

Know who’s knocking.

- 24/7 video streaming means you’ll never miss a moment.
- Designed to show you everything at your doorstep – people head to toe, or packages on the ground.
- Knows the difference between a person and a thing.
- Notifies you about visitors, even if they don’t ring the bell.
- HD Talk and Listen lets you have a seamless conversation with someone at your door.
- When you can’t answer the door, quick responses let you reply to visitors with prerecorded audio messages.

Nest x Yale Lock

The lock for a more secure connected home.

- Instead of sharing keys, assign passcodes to people you trust in the Nest app.
- Get an alert when someone locks or unlocks the door.
- With Home/Away Assist and Auto-Lock, your door can lock itself when you leave.

Some features require a working internet connection, Wi-Fi, and/or Bluetooth.
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