40
poor
The New York Times | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: News
30-Day Trend
Android unitQ Score
Android User Feedback
29%
Android
196 Reports
196 Reports
iOS unitQ Score
iOS User Feedback
71%
iOS
474 Reports
474 Reports
User Feedback
71%
iOS
474 Reports
474 Reports
29%
Android
196 Reports
196 Reports
The New York Times - Latest Quality Issues
iOS
May 15, 2024
New “updated” app unreadable
My iPad can no longer read the app. I have updated my app to the latest available for my iPad and now my subscription $$ are trash. MORONS! You have precluded so many from reading your app! At least have the decency to refund my $$.
Android
May 15, 2024
Keeps losing credentials. Like all these "news apps" its really just a wrapper on a browser. Don't know if the fact that ever few weeks it forgets my credentials is due to inept implementation, due to them switching the underlying browser, or what. But it should be implemented to not keep losing credentials.
iOS
May 15, 2024
Latest update killed my access
This latest update requires iOS 16. My iPad is on 15.8 and is up to date. The app is no longer accessible even via an earlier release. The error message directs me to use the web at NYTimes.com. So much for quick and easy. Not ready to buy a new iPad.
Android
May 15, 2024
App is fine, organization is terrible. Maggie Haberman believing everything Cohen says as a source is fine, but anything he says under oath is hearsay. blatant double standard showing intentional bias. Maggie's articles should require a footnote. The NYT seems more married to the idea of "both sidesism" than to truth.
iOS
May 15, 2024
A simple web app. Broken on older iphones
What happed? NYT broke the it app all iPhones that can't run IOS16. C'mon Gray Lady. Do something good for sustainability by supporting older phones. In return, I'll continue to support journalism. Both are critical for the survival of humanity.
iOS
May 15, 2024
NYTimes is awful
This app is one of the worst news media apps I've used. It's glitchy, and the commenting moderation is biased towards certain viewpoints. The app detects dissenting opinions and suppresses information. This is really an awful app, and I do not recommend it to anyone with proper critical thinking. Let's not forget all the tracking and user info that it uses in sketchy ways. I wouldn't recommend it. See other reviews; they directly and indirectly corroborate mine. 1- star.
iOS
May 15, 2024
No longer works on iPad mini 4
Won't open unless I upgrade to version that's not available for devices with iOS below 16.x. My mini 4 is no longer supported. Why should I lose the NYT app because my tablet won't support whatever goofy bells and whistles the jackasses in their tech department have added. I come to the NYT to read articles and have always just wanted the app be a convenient way to access an electronic copy of the printed paper. Now I apparently can't have that anymore. Great work NYT tech department.
iOS
May 15, 2024
NYT motion graphics and video cannot be stopped. Why?
NYTimes, paying subscribers use your app but are visually bombarded with incessant motion graphics and video that cannot be stopped, including on your home page. Some of your users have neurological sensitivities due to Long COVID and other disabling post-infectious diseases. Why not stop the motion graphics and video & make your app handicap-accessible?
iOS
May 15, 2024
App doesn’t work for me, literally
New app won't let me read. I will cancel my 12 year old subscription as I can't read full articles without a working app and not buying an new iPad for this. Will rely on Washington Post instead. How disappointing!
The New York Times - Product Description
The New York Times app provides in-depth, independent, original reporting. Our breadth of coverage reaches well beyond news and politics, and it’s a deep resource for topics that touch our readers’ daily lives, including opinion, arts and culture, business, tech, wellness and much more. The app is free to download. The world, reported. Read, watch and listen to original reporting by 1,700 journalists in over 160 countries. From breaking news and live updates to investigations and cultural commentary, The New York Times app helps you understand the events shaping the world. Alerts that you select. Be the first to know with push notifications based on your interests. Get caught up with morning and evening briefings. Go deeper on business, politics and sports. Know what to cook, read and watch. And read the latest by your favorite columnists. Unwind with the Play tab. New word, visual and number games arrive every day. Wordle, Sudoku and The Mini are free to enjoy, while subscribers have unlimited access to Spelling Bee, an archive of more than 10,000 crossword puzzles and more. Your interests, inside one tab. For You is where we recommend news articles, magazine features, games and special collections with your reading habits in mind. Whether you have a few minutes or a few hours, this tab is a destination focused on you. Subscriber exclusives. Share up to 10 gift articles a month, even with nonsubscribers, in the app or online. And sign up for subscriber-only newsletters that go deep on everything from food, culture and climate change to parenting, health and politics. Plus, there’s more coming soon. Today, at a glance. Add The New York Times widget to your home screen and keep the latest headlines close by. Top stories will automatically refresh, helping you stay in the know throughout your day. DIGITAL SUBSCRIPTION OPTIONS Enjoy everything we offer with a New York Times All Access subscription, which includes unlimited access to: — Investigations, culture and analysis from News — Word, visual and number puzzles from Games — Recipes, plus advice and inspiration from Cooking — Independent product reviews from Wirecutter — In-depth, personalized sports coverage from The Athletic Prefer News only? See our subscription offers for further details. PAYMENT AND AUTOMATIC RENEWAL TERMS: IF YOU SUBSCRIBE TO THE NEW YORK TIMES VIA THIS APP, PAYMENT WILL BE CHARGED BY APPLE TO YOUR APPLE ID ACCOUNT AT CONFIRMATION OF PURCHASE. YOUR APPLE ID ACCOUNT WILL BE AUTOMATICALLY CHARGED FOR RENEWAL AT THE APPLICABLE RATE SHOWN TO YOU AT THE TIME OF SUBSCRIPTION EVERY CALENDAR MONTH (FOR MONTHLY SUBSCRIPTIONS) OR EVERY YEAR (FOR ANNUAL SUBSCRIPTIONS) WITHIN 24 HOURS PRIOR TO THE END OF THE CURRENT BILLING PERIOD. YOU WILL BE CHARGED IN ADVANCE. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW EACH MONTH OR YEAR UNLESS IT IS CANCELED AT LEAST 24 HOURS BEFORE THE END OF THE CURRENT PERIOD. TO CANCEL, PLEASE TURN OFF AUTO-RENEW AT LEAST 24 HOURS BEFORE THE END OF THE CURRENT PERIOD. YOU CAN TURN OFF AUTO-RENEW AT ANY TIME FROM YOUR ITUNES ACCOUNT SETTINGS. CANCELLATION TAKES EFFECT AT THE END OF THE CURRENT BILLING PERIOD. BY DOWNLOADING THE NEW YORK TIMES APP, you agree to: • The automatic renewal terms stated above. • The New York Times Privacy Policy: https://www.nytimes.com/privacy/privacy-policy • The New York Times Cookie Policy: https://www.nytimes.com/privacy/cookie-policy • The New York Times California Privacy Notices: http://www.nytimes.com/privacy/california-notice • The New York Times Terms of Service: https://www.nytimes.com/content/help/rights/terms/terms-of-service.html • Apple Terms of Sale: https://www.apple.com/legal/internet-services/itunes/us/terms.html * Promotional offers for new subscribers only. Smartphone and tablet apps are not supported on all devices. News subscriptions do not include e-reader editions. Prices shown are in U.S. dollars. Other restrictions apply.
All intellectual property rights, including trademarks and word marks, are the property of respective owners