Quality degradation at Next: Shop Fashion & Homeware  
Users report higher volume of Quality Issues than usual
42
poor

Next: Shop Fashion & Homeware | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
36%
Android
113 Reports
iOS unitQ Score
iOS User Feedback
64%
iOS
201 Reports
User Feedback
64%
iOS
201 Reports
36%
Android
113 Reports
Next: Shop Fashion & Homeware - Latest Quality Issues
Android
May 14, 2024
Apparels are beautiful Quality is good. Currently paypal getaway is not working. I have PayPal account but couldn't login from next get way. Could login on PayPal app. Please fix this.
Android
May 14, 2024
Constantly buffering, won't load. Can't use next website now
iOS
May 15, 2024
Stock availability incorrect
Often showing items as in stock and when add to basket says out of stock. Also the filter on In Stock items doesn't work
Android
May 15, 2024
It's a pity that what I add to the cart or favorites disappears after some time, it's hard to finish shopping
Android
May 15, 2024
Great clothes awful app. Why cannot I add items as favourite?? Edit: worst shopping app I have used so far, and I use a lot. Usually something will break and order cannot be placed. Made me give up on ordering more than once.
iOS
May 15, 2024
Blip
For some reason it kept emptying my shopping bag. Let's hope I get the correct order
iOS
May 15, 2024
Bad bad bad baaaaad
Bad bad bad bad bad bad bad I cannot pay
iOS
May 15, 2024
Horrible, wired policy!
There is no order number provided and it's impossible the cancel order once placed due to mistake (even after contacting customer service).
Android
May 15, 2024
Awful experience. Switched to the app as the website is just terrible and has been for some time now, turns out both are equally as bad. Filled my cart (with difficulty), then go to pay using several vouchers I have been gifted and there is literally now way to put these on your account, despite the 'help' (LOL!) section advising you can. Next have been in the game for a long time, how can they have gotten this so wrong?! Not sure where the 5 star reviews are coming from!!!
Next: Shop Fashion & Homeware - Product Description
Shop catwalk-inspired clothing collections and aspirational, affordable homeware with the Next app. Browse thousands of clothing ranges, great home products and top fashion brands, beautifully curated in our feature-rich online catalogue!


Browse the full Next app: shop from 1000s of clothing and home products and brands
Fast, intuitive app designed for easy shopping
Order with free delivery*
Fashion: Shop men’s clothing, women’s clothing and children’s clothing
Home: Shop homeware, soft furnishings, decorative accessories and more
Download the App Store Next app for a swift, secure shopping experience on the go. 
*minimum order values apply.
What’s in the Next app?
Fashion
An extensive range across men’s, women’s and children’s clothing – shop the latest prints, trends, fashion brands, seasonal edits and every style of clothing from super-smart suits to athleisure. 
Home
From soft furnishings like cushions and throws to luxurious bedding and bed sets, get all your homeware in the Next app. Shop by room, collection or item to narrow down your search, and discover the latest big interior design and homeware trends.
Please note that larger homeware items may be subject to different delivery options.
The best of the brands
Next has a huge selection of high-street and catwalk fashion brands for you to choose from. From adidas to Armani and River Island to Reebok, we stock a whole host of designer clothing and homeware from your favourite fashion names. Whether you’re looking for the latest Lipsy clothing collections, the newest dresses from Warehouse or your favourite pieces from Jack Wills, simply flick through the A-Z of fashion clothing brands with the same great delivery options.
Advanced filters for specific searching
Our advanced shopping filters are designed specifically to help you navigate your way to the exact item you have in mind. Filter clothing by colour, cut, detail, price, fashion brand and more to narrow down your search, then browse the results. 
Product ratings and reviews
Read product ratings and reviews from other customers across fashion and homeware products, and let us know your own thoughts for improvements to your shopping experience. We want the Next app to be just right for you, and we’re always looking for more feedback on what our customers do – or don’t – love! 
Disclaimer
Whilst we strive to ensure our products and services are available worldwide, sometimes this may not always be the case. Certain products, features and brands within the Next app may not be available in your country. For more information, please see our terms and conditions.
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