Quality degradation at Barnes & Noble NOOK  
Users report higher volume of Quality Issues than usual
44
poor

Barnes & Noble NOOK | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Book
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
52 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
16 Reports
User Feedback
24%
iOS
16 Reports
76%
Android
52 Reports
Barnes & Noble NOOK - Latest Quality Issues
Android
May 11, 2024
If i could rate a zero i would Don't like nearly as much as old app but had to remove old one before book would download
iOS
May 11, 2024
Nook app found in Files App
Help needed from Nook app developer: Nook app is in my Files app on my iPad. Can't remove it. Documents from my Files can be seen when I press and hold Nook app (not open it). All trouble shooting steps have been done. I want the NOOK app removed from File app. AppleCare told me to contact Nook app developer. Please help After the server snafu the app for iPad is not fixed. My newest book is not there. Deleted the app and reinstalled. All book are in nook cloud yet none of them came back to my library. Also constantly getting msg not connected to internet. Yes I am on the internet. Apparently you have not fixed the issues.
iOS
May 11, 2024
This app doesn’t work at all
You can't search for a book or download a book or do anything book related so WHY is it out here as an app?
Android
May 12, 2024
I've used this app for over 10 years. It has been working good but today it refused to open any the files I have downloaded it tells to go to the app click on permissions then click on Files however when I go to permissions all is there is cameras, microphone and phone. What worthless set of instructions. I want to read what I want to read not something someone thinks I should read. If you get this fixed I may come back and give more stars if not I'll use someone else's app
Android
May 12, 2024
bought three books last week, they show as purchased, but not able to read. this is on a new Samsung tablet.
Android
May 13, 2024
Used to read Epub files from my device. Now no longer does. Shame to drop an app I genuinely would go to to read the old Epubs from old verisons of books.
Android
May 14, 2024
For some reason, it doesn't save reader settings anymore and seems to not keep track of your library like it did before. Plus, now it seems to not go into the book you were reading when you minimize the app.
iOS
May 14, 2024
Nook app found in Files App
Update: apparently you did not read my latest request for assistance… (*Help needed…). I have requested that my account data be deleted. I will no longer be using your app or purchasing from B& N. The Nook app appears corrupted & cannot be removed from my Files app on my iPad. *Help needed from Nook app developer: Nook app is in my Files app on my iPad. Can't remove it. Documents from my Files can be seen when I press and hold Nook app (not open it). All trouble shooting steps have been done. I want the NOOK app removed from File app. AppleCare told me to contact Nook app developer. Please help After the server snafu the app for iPad is not fixed. My newest book is not there. Deleted the app and reinstalled. All book are in nook cloud yet none of them came back to my library. Also constantly getting msg not connected to internet. Yes I am on the internet. Apparently you have not fixed the issues.
Android
May 15, 2024
Im using the app on an android device and it's not a good experience. It looses my place in audiobooks, often. One time I took a few minutes to find my place and it instantly sent me back an hour from where I just found where I left off. That is my main issue but there's also alot of small issues as well. It needs work.
Barnes & Noble NOOK - Product Description
Get the FREE Barnes & Noble NOOK App to enjoy all your favorite digital content on your Apple devices. Access our vast online library of over 4 million eBooks, graphic novels, comics, manga and magazines. Plus discover over 300,000 audiobooks. Enjoy recommendations just for you curated by our expert booksellers. Customize your experience with multiple font and page styles, customized bookshelves and social sharing tools. And never lose your spot— the Barnes & Noble NOOK App syncs across all your devices. 


Barnes & Noble at Your Fingertips

-Browse the latest new eBook and audiobook releases, bestsellers, deals, and expert recommendations just for you! 
-Discover books in every genre, about every subject, for every age: contemporary fiction, romance, mystery and thriller, classics, sci-fi and fantasy, manga, kids, young adult, non-fiction and more!
-Digital content purchased from Barnes & Noble will automatically appear in this app.
-Explore over 75,000 free eBooks and more than 10,000 free audiobooks.
-Sync your books, bookmarks, notes and highlights across all your devices for a seamless reading experience. 
-Listen safely while you drive with CarPlay.

Rich, Customizable Reading and Listening

-Adjust font styles, line spacing, margins, page animations, narration speed, background color, and screen brightness for more comfortable reading.
-Add notes, bookmarks, and highlights as you read or listen. Share favorite highlights with friends across social networks. 
-Set the Sleep Timer to coordinate audiobook listening to your schedule. 
-Download, read, or listen to free eBook and audiobook samples, and add favorites to your Wishlist.
-Organize your Library into custom shelves.
-Search inside the book and look up words with the in-app dictionary.
-Store content on your device or in the cloud.
-Use ArticleView™ to easily read magazine articles using customized font settings.
-Accessible to blind and low vision users leveraging Apple assistive technology, including screen magnification and VoiceOver.


One App for the Whole Family

-With Profiles, family members can share an account while still enjoying their own customized experience.
-Share eBooks, audiobooks, magazines, newspapers and comics across Profiles—no need to purchase again! Reading position, bookmarks, highlights and notes are saved to each Profile.
-Child Profiles allow parents to control what each child sees.
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