58
fair

Nubank - Conta e Cartão | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
92%
Android
13515 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
1112 Reports
User Feedback
8%
iOS
1112 Reports
92%
Android
13515 Reports
Nubank - Conta e Cartão - Latest Quality Issues
Android
May 16, 2024
App takes a long time to open
Android
May 16, 2024
Okay, but the app is horribly slow, it takes a long time to launch and sometimes it doesn't respond anymore, I tried to see if the problem was the internet connection but no, and it only slows down when launching the app, it stays for a long time in the home logo
Android
May 16, 2024
Terrible attention. In no browser is the password of the link they send updated, they block the account and do not answer the phone, I have been waiting in line for more than an hour and I have no response by email. I would never recommend.
Android
May 16, 2024
It started out as a good card, its service has declined and its interest rates are higher than those of a bank, it is no longer a feasible option
Android
May 16, 2024
I didn't like Nuinvest being inside Nubank, I'm having a lot of difficulty using the investment navigation.
Android
May 16, 2024
THE WORST BANK OF ALL TIME FOR LYING ABOUT CARD DELIVERIES AND WILL DELIVER MY CARD 2 TIMES WRONG AND THE THIRD TIME THEY DON'T EVEN WANT TO TRY THE FIRST TWO TIMES THEY WILL DELIVER IT TO PEOPLE WHO WERE NOT NAMED IN THE INDICATIONS I GAVE I WANT AN ANSWER URGENTLY FROM THOSE RESPONSIBLE FOR AN INRESPONSIBLE HIRING OF THE COMPANY THAT DELIVERS THE CARDS TO YOU .!! I am very, very disappointed with this terrible question.!!
Android
May 16, 2024
Nubank was good, only now it crashes all the time, and it doesn't even open the home screen, and every time it leaves my account and I have to prove that the account is mine with photos and bla bla bla
Android
May 16, 2024
The truth is that I can't say that I'm delighted with this application since 2 times I've gone through situations of withdrawing my money and the first thing is that they don't even answer you to cancel the operation or to see what solution they can give you since today my money was swallowed by an ATM and I don't know if I can get it back
Android
May 16, 2024
Bring the options you had at nuinvest to nubank, ex: annual chart of earnings, quotation and variation of assets just like you had at nuinvest, option to choose the sale value of assets, missing to bring the history of earnings from before 2023 etc... It has several problems! They should have sorted this out before announcing the merger.
Nubank - Conta e Cartão - Product Description
O Nubank nasceu para acabar com a complexidade dos bancos tradicionais e devolver o controle da vida financeira nas mãos de cada um.

Somos a maior empresa de tecnologia em serviços financeiros da américa latina.
 
E é por isso que nosso aplicativo foi criado para refletir tudo no que acreditamos.
Com ele, você tem uma experiência transparente, simples e justa.
Como sempre deveria ser.
 
Uma experiência que fica mais completa por usarmos tecnologia própria.
Assim, além de estar mais seguro, você pode estar sempre no controle de tudo.
 
Da Conta Digital ao Cartão de Crédito, de Rewards ao Empréstimo.
 
Controlando gastos, transações, transferências, pagamentos e emissão de boletos de forma intuitiva e integrada.

Sem pegadinhas, tarifas inexplicáveis e sem nenhum asterisco para dizer o contrário.
 
E para você que ainda está lendo essa descrição,
uma lista especial de descomplicações para quem escolhe ser Nu:
 
- Conta Digital gratuita com TED ilimitadas
- Atendimento humano e focado no que é melhor para você
- Cartão de crédito sem anuidade e aceito em todo o mundo
- Simplicidade e paz de espírito
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