67
fair

NYC Pay or Dispute | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
29 Points Past 7 Days
Category: Finance
Work at NYC Department of Finance? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at NYC Department of Finance? Unlock additional insights
Android unitQ Score
Android User Feedback
61%
Android
48 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
31 Reports
User Feedback
39%
iOS
31 Reports
61%
Android
48 Reports
NYC Pay or Dispute - Latest Quality Issues
iOS
Apr 30, 2024
App stalls
When menus to input address information and after continue is press noting happens, app is not moving to the next menus.
iOS
May 2, 2024
Scam
They steal your money over 8 tickets they owe me I have statements proof done called it's best to go online or call 311 to pay the tickets threw the dot system scam
iOS
May 5, 2024
Buggy
Did not allow me to dispute a ticket even though the ticket itself says I can dispute.
iOS
May 7, 2024
Possibly convenient
I was excited to use the app as I figured this was a great way to communicate quickly. The only problem is it keeps shutting down on me, but finally got my information uploaded and submitted.
iOS
May 8, 2024
No way to fight
It's an easy way to pay but this is not a fair or reasonable way to fight the photo tickets. You are guaranteed guilty. Also there's no record of tickets you have already paid. So you can be billed 2x
iOS
May 10, 2024
Very slow app
App is very slow.
iOS
May 14, 2024
App not working
When you go to make a payment, the app tells you is sending you a six digit code, but you never received a six digit code and it doesn't allow you to make the payment I had to go through PayPal to make a payment
iOS
May 14, 2024
Payment with card not working
All good but I had to use paypal
iOS
May 15, 2024
For tech support
No error messages or nothing. I had no idea what was the issue. garbage app. Who every did the background coding for this app should feel ashamed of themselves.
NYC Pay or Dispute - Product Description
“NYC Pay or Dispute” is New York City’s official mobile app to securely pay or dispute parking and camera violations. You will be able to do the following:
· Pay tickets by credit or debit card or through your bank account (eCheck). No Fee applies when paid using eCheck.
· Dispute a ticket immediately using your device’s camera to upload evidence.
· Search ticket(s) using violation or license plate numbers.
· Save tickets you have previously searched for.
· Save license plates and billing information on your device.
· View payment history by ticket or license plate numbers.
· View dispute history by ticket or license plate numbers.
· Receive receipts by email and/or text.
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