51
poor
Octopus Energy | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 7 Days
Category: House & Home
30-Day Trend
Android unitQ Score
Android User Feedback
100%
Android
172 Reports
172 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
0 Reports
User Feedback
0%
iOS
0 Reports
0 Reports
100%
Android
172 Reports
172 Reports
Octopus Energy - Latest Quality Issues
Android
May 11, 2024
App doesn't work. Nothing can be clicked
Android
May 12, 2024
billing system is atrocious
Android
May 12, 2024
Cannot get reading for electricity on here, only gas.
Android
May 13, 2024
Cannot get the readings to submit . Driving me insane. So annoyed!
Android
May 14, 2024
On my S22 Plus, app not working correctly, can't click some tabs + won't let me send a meter reading
Android
May 14, 2024
You should register.... but can't register anywhere!?
Android
May 14, 2024
it does not work it keeps freezing so you have to keep going back and starting again and hope it works (not always)
Android
May 15, 2024
The gas reading keeps failing. I contact Octopus, they fix it, it breaks again. My in-house works fine. Dumb meter.
Android
May 15, 2024
So you can't fix the doubled gas usage for February 1-5 and now you have inadvertently changed the colour of the gas usage bars to purple and failed to change them back to light blue after two updates. 👍
Octopus Energy - Product Description
Manage your Octopus Energy account from your fingertips. - Keep track of your account balance - View your recent transactions and billing history - Pay by card and manage your recurring payments - Get help with your account
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