20
poor

Oticon Companion | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
40%
Android
89 Reports
iOS unitQ Score
iOS User Feedback
60%
iOS
133 Reports
User Feedback
60%
iOS
133 Reports
40%
Android
89 Reports
Oticon Companion - Latest Quality Issues
iOS
May 14, 2024
disappointment
The "Find My Hearing Aids" app is really not responsive, we are not close to locating the devices! Kind regards
iOS
May 15, 2024
I hate this app
I much preferred the old app as it connected without me having to do anything and as soon as I opened app I was able to switch programmes. This new companion app stinks. It takes a while to load which is VERY unhelpful when trying to desperately get to the meeting programme and bump up the volume in a hurry so as not to miss what is being said. I also HATE that you have to adjust the volume individually for each hearing aid rather than how it was with the old app, changing the volume together. Overall I hate this but I'm forced to use it because oticon retired the old app in what appears to be a spectacular case of if it's not broke don't fix it.
Android
May 15, 2024
No matter what i do it will not hook my Bluetooth up
Android
May 15, 2024
It drops out,you cannot do much else bar the volume.IF THE NHS IS SELLING THIS AS A FAB APP THEY ARE DELUSIONAL! ! It needs a serious overhaul,it needs more input from the people actually using it,how much are the devs being paid for this!? Luckily I can pair the aids with my pixel 6 to watch YT...
Android
May 15, 2024
APP is good. But can not listen to music
Android
May 15, 2024
Installed this app but it doesn't show up on my phone. Only shows OticonON
iOS
May 15, 2024
Works only 2 days and up to 5 days
Works Max 2 days sometimes up to 5-6 days
Android
May 15, 2024
Only one ear works in bluetooth... Not great
iOS
May 15, 2024
Awful
Worst app ever. Constantly disconnecting
Oticon Companion - Product Description
Oticon Companion provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, find your hearing aids if they become lost, get remote support from your hearing care professional when you need it, and much more.

The Oticon Companion App is compatible with all Oticon Bluetooth® hearing aids. However, some app features may require a specific hearing aid model or a firmware update. Please consult your hearing care professional for assistance with firmware updates.

With Oticon Companion, you can:

•	Adjust the volume of your hearing aids and various settings (e.g. remote microphone, noise reduction, and sound and streaming equalizer)
•	Switch between predefined programs according to the different listening situation you are in
•	Monitor your battery levels
•	Help you find your hearing aids if you lose them
•	Use SpeechBooster to reduce background noise and enhance speech when you need to focus on conversation.
•	Use your device as a remote microphone and get better access to the voice of another speaker in noisy environments
•	Customize your surrounding sounds with the sound equalizer* 
•	Set and track hearing aid wear-time goals with the HearingFitness™ feature*
•	Use the streaming equalizer for a personalized listening experience. The streaming equalizer is available for all Oticon Bluetooth® hearing aids except Oticon Opn™ and Oticon Siya
•	Have your hearing aids adjusted and receive counseling from the comfort of your own home – via a live video call with your hearing care professional
•	Handle wireless accessories paired with your hearing aids; control multiple TV Adapters or devices, such as Oticon EduMic or ConnectClip, which can be used both for streaming and as a remote microphone

* This feature is available with Oticon Real™ and Oticon Intent™

For optimal performance and access to the latest features, we recommend using the latest version of iOS.

To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
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