59
fair
Panera Bread | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
164 Reports
164 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
45 Reports
45 Reports
User Feedback
22%
iOS
45 Reports
45 Reports
78%
Android
164 Reports
164 Reports
Panera Bread - Latest Quality Issues
Android
May 12, 2024
The Panera app is terrible, I paid for my order, I arrived in the app on the screen, it showed that the store was unable to fulfill your order, in subsequent actions from the app, no money back. I didn't receive it so that I confidently give a minus to this application. I don't recommend using the application for ordering via the Internet, but it's convenient for anyone, but I didn't receive my money or my food, this is called stealing money from the client
Android
May 12, 2024
This app has not worked properly on my phone for months. Can't select address or delivery time. I have to use my laptop to make an online order. Someone is falling asleep at the IT wheel. Your low ratings are piling up.
Android
May 12, 2024
VERY UNHAPPY! I loved ordering rapid pickup. Using rewards. All I had to do was say my name at the drive thru, and my order was always ready. I went from ordering Panera almost 5 times a week to once. I can't log in. I've uninstalled and reinstalled it. I've changed my password. Received confirmation that my password was updated successfully. But, I keep getting the same message to check my credentials.
Android
May 14, 2024
New menu sucks. Used to go to Panera and use their app a few times a week. No way to give them feedback on their products or anything through the app. App is tailored to spam you with their beverage subscription with one of the worst reward systems of all food establishments.
iOS
May 14, 2024
App login is broken
Impossible to login via the app. States password is incorrect despite resetting password and successfully signing in via the website.
iOS
May 14, 2024
Can login on web but not the app
Weird stuff: I was able to login onto their website, but the app couldn't recognize my login.
Android
May 15, 2024
Every time I have been into this store, they are out of the food that I wanted to order. To many employees standing around and I was not impressed with how unclean the place was. Shoot me a message to my email and I will come in to show you how to clean. I run my own cleaning service if you ever decide to fry me out I will give you a one time discount
iOS
May 15, 2024
Menu change is garbage
Bacon turkey bravo no longer has smoked gouda??? What? It's like they want to go out of business
Android
May 15, 2024
Consitently kicks all of my orders back to the default for the category.
Panera Bread - Product Description
With the Panera Bread app, it’s now even easier to enjoy all your Panera favorites. From Rapid Pick-Up and Contactless Dine-In to convenient and quick delivery, we bring the comfort and the comfort food right to you. Discover crave-worthy classics, find a new go-to meal, redeem your well-earned rewards or join the Unlimited Sip Club crew—it’s all happening on the Panera Bread App. Features: - Order Ahead - Order for Curbside, Rapid-Pick Up, or Delivery and get your food when and where you want it. - Try Contactless Dine-In, available at most Cafes. Place your order through your phone and pay from the comfort of your table. We’ll notify you when your food is ready to be picked up. - Earn Rewards - Join MyPanera and start earning rewards right away. - Customize your meal - We’ll make it just the way you like it — with this or without that. - Digital eGift Cards - Now available for purchase in the Panera Bread App.
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