Quality degradation at Peloton: Fitness & Workouts  
Users report higher volume of Quality Issues than usual
33
poor

Peloton: Fitness & Workouts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
46%
Android
31 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
36 Reports
User Feedback
54%
iOS
36 Reports
46%
Android
31 Reports
Peloton: Fitness & Workouts - Latest Quality Issues
iOS
May 12, 2024
Heart rate connectivity…continued unfixed problem
The programming is great but the Apple Watch interface is lacking and takes away from the quality of the workout experience. To have to constantly worry about the heart rate connection is distracting and peloton does nothing to fix the issues. I don't even do outside walks/runs using the platform because it requires too much attention to ensure the work is being tracked. I just lost 7 minutes of a 45 minute workout because the heart rate kept spinning. Fix your product!!
iOS
May 12, 2024
Great except for one thing….
App works great, ONLY issue/request… there HAS to be a way to edit an open run when not doing a class on a non-peloton treadmill. My run on a “regular” treadmill is nowhere close to what my Peloton app/Apple Watch says- about 1.5 miles off in a 4.5 mile run. I know if you take a peloton tread class on a non-peloton tread, you can edit your distance at the end of the run. Need the same thing with an open run as well, please!!!!
Android
May 13, 2024
Love the bike and overall product but the app is subpar. It often will randomly stop.
iOS
May 14, 2024
App is buggy
Use for runs. Every single time cuts off Apple Fitness app randomly. Annoying bc Peleton does not track stats, such as splits, distance etc, which is why I use Apple as well. So this means you need to run native apple run app at the same time to get stats. This causes the apple app to randomly stop tracking. In addition, if the peloton app is accidentally stopped during a run, its a huge headache to get it back to where it was. There's no scrub feature for whatever reason like the video workouts. Im giving up on this app for running.
iOS
May 14, 2024
No FTMS connectivity on Apple TV app
Peloton recently announced the ability to connect FTMS devices to the peloton app. This is great news as I have a concept 2 rower and a Sole treadmill I'd love to connect. I have a large monitor for each of the machines and an Apple TV connected to each monitor. This gives me the ability to watch whatever I want during “easy” sessions, or follow a workout when needed. I have the right subscription level, and using my iPhone I can easily connect to my rower, however with the Apple TV I can not. The Apple TV app has received updates at almost the same intervals as the iOS app, so it doesn't make sense that they wouldn't include this feature on their Apple TV app.
iOS
May 14, 2024
App is very glitchy and preload/streaming not working
It took several redownloads and logging into the website on my MacBook for my subscription to load onto the app. Now that I'm logged in, none of the workouts will play. Nor can I download them. Please fix!
iOS
May 14, 2024
Hate pre downloading my classes
Loved this app for years! I even was okay with the price increase at first, because I use it daily! However, it is absolutely obnoxious that I have to pre download every single class I take, or it buffers nonstop to the point its not even watchable. I know it is not my internet as I work from home and have great download/upload speeds. All other apps I can stream and watch videos on no problem with my phone. Peloton, I cant even do a 5 minute stretching video without downloading it first. Sometimes they take forever to download and becomes a daily chore every afternoon to download my classes for the next morning. Please do better with that! When it was cheaper price before all these updates, I never had to download a class once! Now recently it's taking hours to pre download one class! Its a shame, because I really love the classes and instructors! But because of this HUGE inconvenience Ive lost my patience and will look for another app.
iOS
May 15, 2024
Not worth the price hike
I have been on Peloton app for over 3 years, it was reasonably priced and the variety was good in terms of offered workouts I used it mainly for the cycling classes, however since Jan 2024 the piece of sub went up considerably and and if you were on the original plan you literally end up with a glorified video player of some very limited cardio classes, if you wish to maintain your original functionality of the app you need to double the sub costs to switch to the new plans, thanks but no thanks, there are many good instructors on YouTube offering good training classes for free no need to waste money for a glorified video player bad move on your part Peloton
iOS
May 15, 2024
Default privacy settings are abysmal.
Class it up.
Peloton: Fitness & Workouts - Product Description
Work out where you want, when you want.  From strength and meditation, to outdoor running and yoga, the Peloton App makes fitness classes and workout tracking fun and easy. No equipment needed.

WHAT'S IN IT FOR YOU?
• Take your workout with you: Find a variety of workouts to fulfill your fitness goals, including strength training, indoor and outdoor running, cycling, yoga, HIIT, meditation, stretching, and more. Our workouts are available on your iPhone or iPad. Plus, you can stream your workouts to your TV with our Apple TV app, or via AirPlay or Chromecast.
• Here to hype. Here to help: Peloton is designed to keep you going with artist series, goal-based programs, and challenges that make working out on the Peloton App a fun and exhilarating experience.
• More burn for your buck: Experience what Peloton is all about with the Free Peloton App or a 30-day trial of one of our paid memberships.

DISCOVER, LOVE, REPEAT
• Variety that you crave: Thousands of workouts that you can take anytime, anywhere, with or without any equipment. From cardio to stretching, we've got you covered. Guided workouts can help you achieve your fitness goals anywhere you go. 
• Workouts you can work in: Let our world-class, expert instructors motivate and captivate you during every workout. You can track your stats and progress using the Peloton Watch App, available on Apple Watch. 
• Whenever you're ready to sweat: Join live classes, or explore our library of instructor-led workouts for a studio fitness experience to get moving whenever you're ready to sweat- on the go, at the gym, or at home.
• Features that take your experience to the next level: Schedule, stack, and bookmark classes, so once you're ready to get moving, all you need to do is show up on your mat and sweat. 

TRANSFORM YOUR FITNESS JOURNEY
• Just bring you: Filter workouts for length, time, and favorite music to support your health and fitness goals. No strings attached, no equipment needed.
• Music to keep you going: With all of your favorite songs and classes dedicated to your favorite artists, you can move to the music you love. 
• Stay connected: Track your classes and freeform activities like outdoor walks, runs and more. Connect a heart rate monitor or download the Peloton Watch App for Apple Watch in order to get metrics in real time to keep you going. 


JOIN THE PELOTON COMMUNITY
Whether you're working out on your phone, tablet, or TV, Peloton is designed to fit your life. Try Peloton for free, no equipment needed. 


Payment for this plan will be charged to your iTunes Account at confirmation of purchase. The membership will automatically renew at the applicable price and frequency (i.e., monthly or annually) (exclusive of taxes) unless auto-renew is turned off at least 24-hours before the end of the current period. By completing your purchase, you certify that you are at least 18 years old and that you understand and agree to the Terms of Service (https://www.onepeloton.com/terms-of-service) and acknowledge the Privacy Policy (https://www.onepeloton.com/privacy-policy). Auto-renewal may be turned off in your Account Setting in iTunes after purchase. No cancellation of the current subscription is allowed during an active subscription period. A user that cancels during a subscription month will not be charged for the following month.
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