49
poor

PenFed Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Finance
Work at Pentagon Federal Credit Union? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Pentagon Federal Credit Union? Unlock additional insights
Android unitQ Score
Android User Feedback
82%
Android
137 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
31 Reports
User Feedback
18%
iOS
31 Reports
82%
Android
137 Reports
PenFed Mobile - Latest Quality Issues
Android
May 13, 2024
It doesn't work to pay that I know so far and they don't have ATH MOVIL
Android
May 13, 2024
This application is simply dysfunctional!!! Can you only log in using Chrome browser... Reinstalled the application and restarted the phone multiple times to no avail!!! Samsung fold4 phone...Last updated OS. This credit union has a stone age level of internet presence!!!
Android
May 14, 2024
Has not worked for me in 2 months I have uninstalled and reinstalled, still won't work
Android
May 14, 2024
App is not working properly for.
iOS
May 14, 2024
Other apps attached?
I just downloaded this app and after it installed 7 other apps installed themselves…why!?
iOS
May 14, 2024
Mobile bill Pay Broken
The mobile bill pay portion of this app is broken and has been for 8 months (iPhone users). Despite repeated conversations with PFCU, including the executive resolution department, all they they can tell me is that the have reported the issue. It is time to stop reporting and fix it already. Without the bill pay functionality, the app is virtually useless. Bank somewhere else where are valued as a customer.
Android
May 14, 2024
Trash app can even transfer funds. Useless!
Android
May 15, 2024
I can't progress past the login screen due to a privacy pop-up that won't scroll down for me to accept so that I can get to the main dashboard. Extremely frustrating.
Android
May 15, 2024
Great credit union but the app is useless it'll I can't get past the user agreement when logging in! Like why do I need to agree every time??
PenFed Mobile - Product Description
Wherever you go, take PenFed with you!

The PenFed Mobile banking app provides around-the-clock access to your PenFed accounts. You can review activity and balances, get transaction details, transfer balances, track loan application status, pay bills and much more! Deposit checks quickly and easily with your smartphone or tablet.

Need an ATM? The app will help you find one. Forgot to set a travel notification for your PenFed credit card? Do it right in the app -- from anywhere. Want to buy a home? Don't miss our exclusive real estate rewards and other current offers.

With lightning-fast, 24/7 access, PenFed Mobile puts the power of your credit union right where it belongs… on your favorite mobile device.

Opening this app constitutes acceptance and/reaffirmation of our privacy policy, non-compete, and non-disclosure agreement.
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