60
fair
Planet Fitness Workouts | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
54%
Android
123 Reports
123 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
104 Reports
104 Reports
User Feedback
46%
iOS
104 Reports
104 Reports
54%
Android
123 Reports
123 Reports
Planet Fitness Workouts - Latest Quality Issues
Android
May 10, 2024
Fix the crowd meter it never doesn't stay at 2 or 3 bars out of 10 bars when the gym is packed
Android
May 10, 2024
The workout videos are consistently skipping, it's really annoying to listen to.
Android
May 10, 2024
I've never seen a worse gym, I bought a membership in March, paid $55 annual fee + $11 every month, and in May I had to pay $55 of the membership fee again in order to close the subscription, they didn't want to close it until I paid the annual membership fee again In one year, 2 months of using the gym cost me $145.
Android
May 10, 2024
Since the last update, the app will not open up. This is how I check into my gym. Need a new update to fix, as I cannot uninstall last update to fix myself.
iOS
May 14, 2024
Write a letter for membership cancellation!!
When signing app for membership i was told i had to do it thru the app despite me being at the gym itself physicly(which was a very seamless process, thumbs up to that). Time goes by and i had to move to another state, and ofcos i forgot i had to cancel my gym membership before i moved. So now i'm in another state and try to cancel membership thru the app only to be directed to contact my club. I call my club and to my shock, i have to MAIL IN A LETTER requesting a cancellation of membership!!!!
iOS
May 14, 2024
App is useless
I like the gym although I think that they are judging “lunks” even though they say they are a no judgment zone but I digress - app is awful, there is a way to track “gym activities” but nothing lines up with the actual equipment they have in order to be able to come up with a work out and track the weights and reps to monitor improvement.
iOS
May 15, 2024
Does anyone work here?
I have been trying to cancel my membership for months now. I moved away and don't have a planet fitness near me so I decided to cancel my membership. I have called and left multiple voicemails as well as filled out their contact forms online and I have heard back from no one. Contacted them on instagram and they said they couldn't do anything and I had to contact the gym I signed up with. I have tried to contact them and no one will answer. How can I cancel when I'm being ignored? Seriously the worst business.
iOS
May 15, 2024
Add to apple wallet
Guys it's 2024 and you still can't add the pass to apple wallet so we don't spend all this time loading a code? Let's get it together. That's just sad at this point.
iOS
May 15, 2024
Horrible if you want to actually work out
It's mot the app it's the employees and their attitude towards guests who are their and the way they in-force their rules is horrible as well. It is a terrible environment and it has many people who are rude to the guest frequently.
Planet Fitness Workouts - Product Description
Welcome to the Planet Fitness App – The Gym In Your Pocket! Bring the Judgement Free Zone® anywhere with the FREE PF App. Check out our exclusive features including digital check-in, trainer-led on-demand virtual workout classes, hundreds of exercises that you can do at home or in-club, equipment tutorials, activity tracking for in and out of the gym, a crowd meter so you can pick the best time to visit, and so much more! Key Features: Digital Keytag: Quick and easy touchless check-in at your Planet Fitness with your digital keytag. Crowd Meter: Coming into one of our clubs? See how many people are at your club before you go to find the best time to visit! Just check out the Crowd Meter to view how busy your club is. Digital Workout Videos: Access on-demand trainer-led workouts that will get you motivated and moving! Whether you're starting your fitness journey, or you just want to try something new, we’ll help you make the most out of your in-club or at-home workouts. From beginner to advanced, there are workouts for everyone! PLUS, it’s easier than ever to find workout programs you love. You can search workouts by type, time, target, and more to find what’s best for you. Member Perks: Check out exclusive discounts and deals from Planet Fitness partners. Start exploring now. Exercise & Equipment Tutorials: View hundreds of easy-to-follow exercise routines and equipment tutorials. If it’s your first time using a piece of equipment in one of our clubs or need a reminder, you can just scan the QR code in the app and your video guide will help you get started. Activity Tracking with My Journey: Check out the My Journey screen to track check-ins, integrate with fitness trackers like Apple Health, and track just how much you’re moving by logging it in the Activity Tracker. Download the Planet Fitness App today - You got this!
All intellectual property rights, including trademarks and word marks, are the property of respective owners