57
fair

Providence | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Medical
Work at PROVIDENCE HEALTH & SERVICES - WASHINGTON? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at PROVIDENCE HEALTH & SERVICES - WASHINGTON? Unlock additional insights
Android unitQ Score
Android User Feedback
71%
Android
36 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
15 Reports
User Feedback
29%
iOS
15 Reports
71%
Android
36 Reports
Providence - Latest Quality Issues
Android
May 2, 2024
The app was updated and has since become so slow. It's great I can check everything but it's inconvenient when it says error connecting to server. When this error occurs, I can't check what I wanted to.
Android
May 2, 2024
I'm trying to login to mychart, but I see no way to do that. This app doesn't work as it used to. What happened?
Android
May 3, 2024
Log-in does not work as it times out before I can type in the verification code. Tried contacting the developper but they never replied.
Android
May 4, 2024
ERRORS, DELAYS, PLEASE FIX THE APP!
iOS
May 8, 2024
Confusing Access to home page
Too difficult to access. Confusing navigation with other medical programs/plans. It's very informative once you get to the correct location.
Android
May 9, 2024
Called customer service the app link has a bug. Got told it could be 7-10 days to resolve. I can't see upcoming appointments.
iOS
May 10, 2024
Zero attention to logistics
Providence has such a poor grasp of e-media. There are so many different apps and websites to access so many different thing it is impossible to keep track of what is what.
Android
May 10, 2024
I find this very confusing and don't know how to correct errors Can't figure out how to save my comments
Android
May 14, 2024
Can not get in every time I tried to log in and I go nowhere the website is bad IT doesn't connect!
Providence - Product Description
Providence’s mobile app is your personalized connection to the great care and services Providence caregivers are known for.

ULTIMATE CONVENIENCE
  • Check your symptoms
  • Get care easily with your smartphone – including telehealth and virtual visits – from wherever you choose

FAST ACCESS TO CARE
  • Locate nearby Urgent and ExpressCare clinics
  • Make same-day appointments for common conditions that need prompt attention
  • See wait times and get in line
  • Begin the check-in process from home

EASY COMMUNICATION
  • Message your provider
  • View important health reminders
  • See your upcoming appointments

SECURE INFORMATION
  • View lab and test results
  • See and share your MyChart medical records
  • View and pay medical bills
  • Have your allergies and medications all in one place

It’s all possible with our Providence app, your personalized connection to great care. Because when it comes to your health, we’re with you, wherever you are.

When enrolled in self tracking programs, the MyChart section of our app integrates with HealthKit, including data from the Apple Health App.

Covenant Health and Grace Clinic have proudly served West Texas and eastern New Mexico for more than 100 years. As members of the Providence family, a non-profit health care system serving communities throughout the western U.S., we are committed to enhancing the health of the people of the South Plains
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