43
poor
Qatar Airways | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
137 Reports
137 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
39 Reports
39 Reports
User Feedback
22%
iOS
39 Reports
39 Reports
78%
Android
137 Reports
137 Reports
Qatar Airways - Latest Quality Issues
Android
May 13, 2024
Annoyingly does not allow me to login because it keeps telling me that it has sent me my OTP. I have requested that it be sent to be repeatedly. No such luck. Also, the bit about promotional fares if you engage on the app seems like false advertising because the prices didn't appear to be less at all. Overall, disappointing. It's as if this airline does not really want my business with the login challenges.
Android
May 13, 2024
In the 21st century, the app should work faster, especially in such a well-known airline
iOS
May 14, 2024
Great airline. Slow app
I love flying Qatar but both the airline & website are very slow to load is the only problem
Android
May 14, 2024
Nicely sorted app, really clear and easy to use. The only problem is that you are logged out again and again and have to log out again. Really stupid if you have stored for several people or several flights in the app
Android
May 14, 2024
So easy that it doesn't work at all. Every time you have to identify yourself, it doesn't send the number (something went wrong). Absolutely useless
Android
May 14, 2024
Doesn't work, and hang the mobile.
Android
May 14, 2024
Worst Airline app I've ever used. Dead slow, crashes constantly, especially helpful during check in and seat selection with the result that seats can't be changed anymore due to the app crashing. Absolute joke
Android
May 15, 2024
Tried for hour's & it will not accept my contact details so as that I can join, privilege club,
Android
May 15, 2024
Basic functionality doesn't work. Disappointing.
Qatar Airways - Product Description
Award-winning journeys, at your fingertips. Book flights, manage your booking, check in and take full control of your journey with the Qatar Airways mobile app. 1. BOOK FLIGHTS With the tap of a finger, find and book flights to enchanting destinations around the world. If you are undecided, you can hold your booking along with the guaranteed fare for up to 72 hours, for a minimum fee. Booking flights through our mobile app also streamlines the process, allowing you to enter your travel details by simply pointing your mobile phone camera at your passport. 2. COMPLEMENT YOUR JOURNEY Enhance your journey with an array of additional services. Through our mobile app, you can purchase extra baggage as well as book lounge access, meet and greet services, hotel stays and car rental. 3. MANAGE YOUR BOOKING Manage your booking conveniently through our mobile app, by adding your booking to “My Trips”. Once added, the app will help you keep track of every step throughout your journey. “My Trips” also allows you to seamlessly change your seat and meal preferences, modify your flight details and much more. 4. CHECK IN Check in through our mobile app by simply pointing your mobile phone camera at your passport. Choose your seat, view/save your boarding pass and use the fast-bag-drop counters at the airport to check in your bags. 5. GET FLIGHT STATUS NOTIFICATIONS Through our mobile app, you can request arrival and departure information on all Qatar Airways flights, and receive updated information on the status of your flight directly on your mobile phone, via SMS. 6. FIND EXCLUSIVE OFFERS Through our mobile app, you can check our special fares for flying to the destinations you have longed to visit. You will always find the same fare available on the website at the time of search (and sometimes, you may even find reduced fares when booking through our mobile app). 7. MAKE THE MOST OF PRIVILEGE CLUB Through our mobile app, Privilege Club members can easily view account details on their dashboard, use the My Calculator to check Avios and Qpoints that can be earned on flights, claim missing Avios on past flights, communicate with the Privilege Club member service centre, and much more.
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