87
good

Zip - Buy Now, Pay Later | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
579 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
165 Reports
User Feedback
22%
iOS
165 Reports
78%
Android
579 Reports
Zip - Buy Now, Pay Later - Latest Quality Issues
Android
May 12, 2024
I have been using Zip for a couple years now and I absolutely loved it UNTIL a few days ago. The app is freezing and I'm unable to make a purchase. I've spoken to several different customer service reps. and I've un-installed and reinstalled the app several times. It's doing the same thing on my husband's app. Can someone please fix the app?
Android
May 13, 2024
I do like this app It's very helpful especially with the card but if you miss one payment(things happen)they lower your spending power to $50 when it starts off at $400 and up. I paid all my bills but was late because of a problem I had but immediately paid it wasn't long at all up to date and current with the rest. I understand maybe going down $100 but to take $300 plus is ridiculous. Then they say put down $150 to get up to $80. As long as you don't go through anything unexpectedly it's great
Android
May 14, 2024
Will not refund you if you have returned the item. Horrible customer service and a scam.
Android
May 15, 2024
This app extended me a credit line of about $500.00. Which, was great! I have since used that credit line, paid it back on time and will receive an increase of $25.00 in about 84 days. The waiting period it's users get for spending periods (90 days) is the "ONLY" bad thing about this app. That's the only thing I complain about; nothing else!
iOS
May 15, 2024
Bugs need fixing
Having issues with the app after I pay it won't take me back to the screen to make another payment it's just a blank screen
Android
May 15, 2024
Nearly useless these days now that I have to wait for a code to log in every single time I need it. The codes take forever to come and often never do at all.
Android
May 15, 2024
Just wish the your amount go up faster
Android
May 15, 2024
I was not able to experience the full rewards of this app as I'm credit null and failed soft check I will still give 4 stars for a clean display and easy interface to interact with but if u want to use this app have some credit good or bad us credit nulls can't shop here
Android
May 15, 2024
Advertised you could purchase a Walmart E gift card took payment immediately then walmart canceled the purchase and now I have to wait up to 13 days for this money to come back.
Zip - Buy Now, Pay Later - Product Description
Zip gives savvy shoppers more freedom and flexibility with our buy now, pay later platform. It’s a smarter way to stretch your funds.

SPLIT ANY PURCHASE IN 4².

Shop your favorite brands and pay with your linked account in 4 installments over 6 weeks²…Get approved instantly, with no application forms or hassle³.

PAY LATER WITH ZIP WHERE YOU WANT¹, ONLINE OR IN-STORE

Install our app and use Zip pretty much anywhere¹, you shop—whether online or in-store. Add Zip to your Apple Wallet or Google Pay for easy access.

THE SMART ALTERNATIVE TO CREDIT CARDS

No hard credit checks, and no impact on your credit score—ever. We’ll let you know when installments are due so you’re on top of every payment.

HOW DO I USE ZIP?

1. Install the app and sign up to start shopping³.

2. Search for anything you wish to purchase


3. Enter the amount you’d like to spend (including any taxes or shipping costs!).

4. Your purchase will be split into 4 easy installments over 6 weeks². Easily track your spending, view transaction history, and manage open payments in the app.

5. Update or change your account details, including payment method, any time.

6. Get answers to frequently asked questions and contact our support team directly from the app.

CONNECT WITH US

For daily style tips, lifestyle hacks, and up-and-coming brands you’ll love, follow us on Instagram.

http://instagram.com/zip.us
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Loans through the Zip app are originated by WebBank, except for Zip originated loans in CO, NV, MA and MD.
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¹Zip can only be used for US purchases. Certain merchant, product, goods, and service restrictions apply.

²For a $335 purchase, you’d make four $85.25 payments every two weeks starting today for a 31.11% annual percentage rate and a total of payments of $341. A $6 installment fee is charged at commencement - you pay $1.50 of this fee as a prepaid finance charge when you make your initial payment today. The remaining $4.50 is included in your future payments. Minimum purchase of $35 required. Estimation of installment payment and annual percentage rate excludes potential tax and shipping costs. Installment fees are $4 for purchases from $35 to $99.99, $5 for purchases from $100 to $199.99, and $6 for purchases $200 and above. Zip Pay Anywhere financing through Zip issued by WebBank, except for Zip originated loans in CO, NV, MA, and MD. All loans subject to credit approval.

³Eligibility criteria apply. See payment terms: https://zip.co/us/quadpay-terms-of-service. Loans to California residents, other than loans through the Zip App and Zip Card, are made or arranged pursuant to California Lenders Law license.
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