Quality degradation at Rejseplanen  
Users report higher volume of Quality Issues than usual
48
poor

Rejseplanen | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
56%
Android
58 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
45 Reports
User Feedback
44%
iOS
45 Reports
56%
Android
58 Reports
Rejseplanen - Latest Quality Issues
Android
May 8, 2024
Stations are missing, delays are hopelessly behind on the app.
iOS
May 11, 2024
Not Working
The app no longer works
Android
May 12, 2024
sometimes fine enough other times they can't find them optimal route.. ex.. Hobro Viborg .. recommend the train.. in 1 hour and 40 minutes. while the bus only takes 1 hour. I often think that DSB is too distributed. But 90% of the time, it's the perfect solution.
iOS
May 12, 2024
Delay
The app doesn't work as well because of the time
Android
May 13, 2024
It has become much more difficult to use it, and it is annoying and rude to insist that you have to use GPS and state your location.
iOS
May 14, 2024
Can’t be trusted
Late info on cancellations. Probably DSB's fault… or Banedanmark. The entire train system is useless in Denmark if you want to rely on public transportation and be sure that arrive on time. I bought more polluting options because society still expects us to be punctual and Rejseplanen is part of a system that cannot deliver.
Android
May 14, 2024
Suggests departures where you cannot reach the onward connection. Completely useless.
iOS
May 15, 2024
The itinerary hasn't been improved in more than ten years
I only use the itinerary because there are no better alternatives. Especially when you are in areas where you are not familiar with the place, the app is not optimal, but you may not notice it, as you do not know the place and its timetables/road names etc. in advance. If you are going on several different buses or trains, or if you want a shorter stay along the way, there is no possibility to plan a tailor-made itinerary. I have several times experienced that rejseplanen.dk have indicated a completely stupid route or have overlooked something quite obvious. Rejseplanen.dk works best for traveling from A to B without too many changes and in an already familiar area. A couple of old-fashioned timetables on paper are more effective, but nowadays you have to print out and staple that kind of thing yourself, practice practice... My big wish: Get it improved now!
Android
May 15, 2024
You just can't trust the itinerary. Cancelled trains and trains that just don't arrive just don't exist/register on the itinerary. Are you looking to close down DSB, or what is the plan?
Rejseplanen - Product Description
2,5 mio. danskere har downloadet en app fra Rejseplanen. Med Rejseplanen får du tryghed på rejsen. 

Som noget helt nyt viser Rejseplanen nu også resultater med Delecykler, Bybiler, indenrigsfly og samkørsel – som supplement til den kollektive trafik. 

Med Rejseplanens app kan du

* finde din rejse med alle kollektive transportmidler i hele Danmark - med udgangspunkt i din aktuelle position, men med mulighed for at søge fra alle adresser, stationer, stoppesteder og seværdigheder i Danmark
* "Tag hjem" - et klik for at søge fra, hvor du er, til din faste hjemmeadresse
* se en oversigt på forsiden over dine mest søgte rejser
lave hurtig sortering af dine rejser - kun bus eller kun tog eller kun direkte afgange?
* se Næste bus og tog fra stop tæt på dig
* se Trafik aktuelt - ændringer i trafikken i bus, tog og metro lige nu og her
* se prisen for din rejse, inkl. rejsekortprisen
* eksportere rejsen til din Facebook el. Twitter konto, kalender eller på mail/SMS
* se forsinkelser eller aflysninger på dine rejser (gælder ikke for alle trafikselskaber)

Hvis du har kommentarer til vores  app, så skriv til mail@rejseplanen.dk. Vi vil meget gerne have forslag til at gøre app'en bedre. 

Rejseplanen er en af Danmarks største onlinetjenester med al info om din rejse fra A til B med kollektiv trafik. Rejseplanen leverer hver måned sammenlagt mere end 20 mio. rejseforslag til danskerne.

.........................................

Rejseplanen is one of the Top Apps in Denmark with more than 2.5 mill. downloads. 

Rejseplanen for iPhone is the mobile journey planner for public transport in Denmark. It provides all relevant train, bus and metro schedules for long and short distance travelling. Consumers can plan their journeys, identify nearby stations, read departure timetables and obtain walking maps on the go.

• Danish, English and German language version
For further information, go to http://apps.rejseplanen.dk.

You can always read our app’s accessibility statement at: https://www.was.digst.dk/app-rejseplanen
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