Quality degradation at RISE: Sleep Tracker  
Users report higher volume of Quality Issues than usual
34
poor

RISE: Sleep Tracker | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
36%
Android
48 Reports
iOS unitQ Score
iOS User Feedback
64%
iOS
85 Reports
User Feedback
64%
iOS
85 Reports
36%
Android
48 Reports
RISE: Sleep Tracker - Latest Quality Issues
Android
May 12, 2024
Not good enough. Bugs all around the app
Android
May 13, 2024
Not suitable for night workers
Android
May 13, 2024
Every single review of this app says stuff like "It helped me understand my sleep requirements bla bla, but it needs work" and there have been reviewed back to 2022, possibly further and it seems none have been fixed. Looks like a port from iphone that they don't want to work on, samsung watch isn't even supported and it's one of two big main competitors. This app needs heaps of work before it's usable long-term. Couldn't even check previous dates. Very frustrating.
iOS
May 13, 2024
I was charged without having been warned!!
There is a 7-day trial period, I tested the app, I was asked if I wanted to receive a notification before the trial period ended, I said yes in case I didn't like the app. I never received this notification. I don't like this app. I feel swindled and ripped off. I request a refund!! Edit: I was able to request a refund via the Apple store, all's well that ends well.
Android
May 14, 2024
I am immediately stuck on a screen forcing me to buy membership , just say it's not free in the appstore ahead of time.
Android
May 14, 2024
They make you believe that everything is perfect and then they charge you, it's better that they say things from the beginning, they waste time on something that is not going to be bought
Android
May 14, 2024
The app in theory is good, I was charged before the trial period an imtebrous amount of 189 reais, but the app is not dynamic, it is confusing and I felt injured by the charge without prior notice. I couldn't get in touch with support and I contacted Google and they refused my appeal, and for online purchases we have a money-back period. Disappointed
Android
May 15, 2024
App is fine. When it gets it right - it's great. When it gets it wrong - as in it completely misses the mark of when I went to sleep and when I woke up and I don't exactly track when I go to sleep. The app sometimes does not get it.
iOS
May 15, 2024
Great app but poor (non-existent) customer service
I emailed the Rise support on 25 April about my issue. Peaks and dips aren't adding to my Apple calendar despite me giving the permission to connect them. I wanted to follow up with a second email today, but thinking how much this app costs with its basic feature malfunctioning like that, decided to leave this review. I'm just very disappointed. Deleting and reinstalling didn't help.
RISE: Sleep Tracker - Product Description
Become a better sleeper thanks to 100 years of sleep science. 

Teams in the NFL, MLB, NBA, MLS as well as many Fortune 500 companies trust Rise to help members achieve better sleep.

FROM THE RISE COMMUNITY:

*****
Chase M.
"Rise helped me understand how vital sleep truly is. In only a few weeks, I found myself more focused, energetic, and productive at work."

***
Becky G.
"I could see where sleep debt was causing issues, like temper short, not comprehending things, moving slowly.
 I had an epiphany... I'm getting 45min more sleep on average than I was before Rise."

****
Katie B.
"I never thought too much about the impact of sleep on my mood. With Rise I saw a very fast improvement in my sleep which impacted my relationship with my kiddos."

▶ RISE Premium Features

FEEL BETTER
Are you wondering how to get the most out of your sleep? It’s time to look beyond a new mattress or getting eight hours of shut eye and focus instead on your SLEEP DEBT. 

Sleep Debt is one of the most vital findings in the last century of sleep science. When your Sleep Debt is low, your quality of life as well as your life expectancy increases. When your Sleep Debt is high, the opposite happens.

With Rise, learn what Sleep Debt is, how it works and then calculate your own. This will help you better understand why some days you feel great and others not as much. It will help you decipher when you should prioritize sleep and the real toll staying up late has on you. 

GUIDANCE TAILORED FOR YOU
Do you find your mind racing just as your head hits the pillow? Unable to stop doom-scrolling on your phone until the early hours? 

Based on your data and the latest research, we’ll make recommendations on new personalized habits that fit your needs and help you feel better immediately. 

How Rise helps you sleep better:
Encourages you to get into bed on time 
Provides guidance when you have difficulty sleeping 
Reduces the amount of times you wake up in the middle of the night 
Optimizes sleep time to reduce feelings of grogginess

OPTIMIZE YOUR DAY
We all have an internal brain clock that signals to your body when to be alert as well as when to go into recovery mode. Each body and mind is unique to another, from when we perform our best to when we should be sleeping and waking up. Given this individualization, we use advanced algorithms to highlight the optimal window for sleep and activity. 

AUTOMATICALLY TRACK SLEEP
Through our integration with Apple Health, Fitbit, Oura, Garmin, Sleep Cycle and data from other sleep trackers already on your phone, Rise can determine the hours of sleep you get every night, the number of steps you take each day, as well as data from other various activities that affect your sleep pattern.   

WHY WE STARTED RISE
We want to help get ahead of the Insufficient Sleep Epidemic (CDC, 2014) we are currently experiencing and that has been steadily increasing since 1985. This Epidemic has led to elevated mortality rates (Cappuccio, 2010) as well as underperformance in most aspects of life (RAND, 2016).

Today, we look at sleep as a luxury. Rise strives to create a world where healthy sleep is a necessity.

Subscription pricing and terms:
Rise offers an auto-renewing yearly subscriptions at $59.99/yr or $35.99/yr to provide you with unlimited access to the RISE Sleep & Energy improvement membership and all premium features. We offered a limited-time free trials of 7-days to explore the Premium features for free.

Payment will be charged to the credit card connected to your App Store account when you confirm the initial subscription purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. Manage your subscription by going to your Profile page, or on the App Store Subscriptions settings page.

With your Rise Premium subscription, you may be eligible for life and AD&D insurance.


Terms of Service available at: bit.ly/rise-sleep-app-tos.
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