Quality degradation at Roadie Driver  
Users report higher volume of Quality Issues than usual
47
poor

Roadie Driver | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
61%
Android
114 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
73 Reports
User Feedback
39%
iOS
73 Reports
61%
Android
114 Reports
Roadie Driver - Latest Quality Issues
iOS
May 14, 2024
THE WORST GIG APP ON HERE!!
First of all the trips aren't worth it… they are getting payed a good amount of money for every trip we make and they pay drivers cents to a mile.. always want people to take long trips and pay them nothing literally… never show the nearby trips not until you've taken another trip taking you miles away that ain't worth it.. sometimes they're orders won't be ready for pick up or they'll give the wrong info and you suffer because of the waste of time.. I don't recommend this to nobody that doesn't have a full time job and this is their full time because you won't think it's worth it..
iOS
May 14, 2024
Terrible
Won't even let me sign up/login, app was a joke from the minute I downloaded it.
iOS
May 14, 2024
New verification is excessive
Even before the update it made me verify every other order. Now I have to every time. This wouldn't be as big of an issue if it didn't make me after I'm already driving. And god forbid I'm on the highway. I just have to pray an exit comes up before before the timer expires. This has already cost me multiple orders because you usually don't get it back when you resubmit. There's other issues but I'm tired of writing
Android
May 14, 2024
SCAM OF AN APP!! DRIVERS BEWARE!
iOS
May 14, 2024
A great app but…
I am upset because this morning I entered the wrong password, causing the app to be locked until I reset my password. I used to have up to three attempts to enter my correct password before I got locked out of my account.
Android
May 15, 2024
This app sucks, I don't recommend this delivery app. It crashes a lot! Then the company meaning Roadie wants to blame the drivers!!
iOS
May 15, 2024
Glitch Errors
Absolutely no customer support whatsoever. I've been a driver for Roadie almost 2 1/2 years. I had to change my phone number due to and breach with AT&T. I can't log back into my account and they will not take my change phone number. I've sent out three tickets for customer help and for driver help no reply. It's just useless.
iOS
May 15, 2024
Little pay to break your back
It's not worth it. The trip are long and some of these items are way too heavy for one person and the pay is no good
Android
May 16, 2024
Not accepting any password I choose, no matter how complicated I make it. I've got to somehow remember it myself.
Roadie Driver - Product Description
EARN CASH FOR DRIVING, YOUR WAY
Roadie is the easiest, most flexible way to make extra cash in the Gig economy. Drivers earn $8-$60 on local Gigs, and even more on long haul deliveries. With no interviews or vehicle requirements, it’s never been easier to sign up for a new side hustle!

- Choose deliveries that fit your schedule
- See pickup and dropoff details before you offer
- Deliver packages, not people
- Enjoy direct deposit into your bank account

WHAT’S NEW IN OUR DRIVER APP
Roadie puts you in the driver’s seat with more control over when and where you drive. Our new Driver App takes that even further by allowing you to: 

- See more detailed information about deliveries, so you can be prepared ahead of time
- Choose your own navigation app
- Handle common pickup and delivery issues quickly and efficiently in the app, without a call to Support

Download the Roadie Driver App today and provide your feedback at driverfeedback@roadie.com!
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