65
fair
SALLY BEAUTY | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
75%
Android
51 Reports
51 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
17 Reports
17 Reports
User Feedback
25%
iOS
17 Reports
17 Reports
75%
Android
51 Reports
51 Reports
SALLY BEAUTY - Latest Quality Issues
Android
May 6, 2024
I live in Puerto Rico. I bought an olive oil cream. I paid more than $15 only for one product, because of the "express shipping". The item delayed about 3 months to arrive. I don't recommend to buy this way. Is better to visit one of their stores.
iOS
May 6, 2024
Hair tint
According to you add I was supposed to purchase one, get one half off. I DID NOT GET MY DISCOUNT.
Android
May 7, 2024
I have tried to order something for over a week. It says available and when I go check out it says it's not available. I do not want to go into the store because I had a terrible experience.
Android
May 7, 2024
Decent app that's easy to use and navigate. My biggest problem is that there's no section fo reviews. I'm stuck between two items, and I was hoping there would be reviews that would help me, but there are none.
iOS
May 8, 2024
Love sally beauty the app needs some work.
The app kept glitching and deleting my cart every time I removed an item. It also took forever to add an item to my cart. The inconvenience of my cart being deleted it was filled with things and I had to go back and search for it. And this occurred several times. Love Sally Beauty though and the products that are offered this review was just about the app itself.
iOS
May 11, 2024
Horrible
So slow. I don't have hours to place an order for just a couple of items. Don't bother trying to use it with a cash back app either (online or phone app), never works and each company blames the other for the failure.
iOS
May 12, 2024
Great Products Horrible App
App lags-hard to use took over an hour to place 6 item order
Android
May 13, 2024
The app is easy to use, but I wish when I'm looking for products I can pick up that it was more accurate. Most items that the app says I can pick up will change availability once it's in my cart, then I have to guess what is available at my Sally's or not.
iOS
May 14, 2024
Extremely buggy/glitchy
It's practically unusable. Very slow, freezes, errors…how are ppl supposed to shop like this lol.
SALLY BEAUTY - Product Description
GET THE LATEST Download the Sally Beauty App today and get the latest news in hair, hair color, nail & beauty brands. SHOP. EARN. CASH IN. Easily manage your Sally Beauty™ Rewards directly from the app. Keep track of your points, get FREE gifts, special offers & alerts to new trends, looks & more. Become a pro at tracking, earning, saving & using your reward points. EXPERT ADVICE Get how-tos, inspiration & all the latest trends. It’s like having your own personal glam squad. TRY BEFORE YOU BUY ColorView might just be our coolest feature: It lets you “try on” all the freshest hair color & makeup shades before you commit! You can even take selfies to send your besties a sneak peek of your new look. NEED A STORE ASAP? Use the store locator to get directions to your nearest Sally Beauty. All of these features will be at your fingertips. Download the app today.
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