Quality degradation at SchoolsFirst FCU Mobile  
Users report higher volume of Quality Issues than usual
80
good

SchoolsFirst FCU Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
30 Reports
User Feedback
27%
iOS
30 Reports
73%
Android
80 Reports
SchoolsFirst FCU Mobile - Latest Quality Issues
Android
Apr 29, 2024
App keeps crashing today!!!
Android
Apr 29, 2024
Normally the app is great but today, now that I need to transfer money to my son in a hurry, it keeps crashing. Very frustrating!!!
iOS
May 7, 2024
I wish my face recognition would come back
I don't have face recognition no more and it's been a struggle when I have to log in fast for something
iOS
May 10, 2024
TERRIBLE 🗑
This is got to be the worst app I have ever used in my whole life.. Who even thought of the design of this banking app it's clunky it's slow and it's definitely buggy. My god this bank is absolutely horrible. Take NOTE on how to build an app from chase bank! FIRE YOUR DEVELOPERS ASAP👎🏼
Android
May 11, 2024
The app won't work.
Android
May 12, 2024
When I log in, it asks for authentication by sending me a text message. When I try to click the "continue" button to receive the message for authentication, the button itself doesn't register my tap. Only the cancel button does. I've uninstalled and reinstalled the app to see if it'll register my touch, but continues to not work. Because of this bug, I've been unable to access my bank. 1 star for now until this bug gets fixed.
iOS
May 14, 2024
Check deposited function get worst
It wouldn't recognize the check amount correctly. Lately it has been very frustrating to use the app. It used to be much better.
iOS
May 14, 2024
Hate this app
I've been banking with SFFCU since maybe 2014 & there's been 2 major updates to the app. I believe they've created a completely new app in totality. When this occurred, I have had issues locking or unlocking my card. I notice this usually occurs early morning like 1am-6am for an example and it's extremely irritating. Why have a feature that can't function 24/7? That makes 0 sense. Never had an issue with the old app. This has been an issue for a few years too. It's not a new issue. Luckily this is not my only account because if it were an emergency, I would be somewhere stranded or worse. Fix this feature and stop inconveniencing your members.
iOS
May 15, 2024
2024 - the app is fine now
I see a lot of old reviews for the app. Yes, the app used to have plenty of issues. However, in 2024, the app is reliable and functioning well. I do not use the accessibility features; so, I cannot offer input about the experience for the blind or other conditions. But, for the average user, the app is working well.
SchoolsFirst FCU Mobile - Product Description
The redesigned SchoolsFirst FCU Mobile Banking app makes managing your accounts anytime, anywhere easier and more convenient than ever before. Log in quickly with Touch ID/Face ID, enjoy an easier-to-read view of your account balances, deposit checks, move money between accounts, manage bill payments, send money to fellow Members, and much more. Plus, with state-of-the-art encryption methods and two-factor authentication, your information is always safe and secure.



More Features:

      •	   Send and receive money with Zelle® 
      •	   Find nearby ATMs and branches, as well as current wait times
      •   Lock and unlock your debit cards
      •   Manage your credit cards
      •   Add or cancel travel notices
      •   View and download account statements
      •   Safely send us secure, email-style messages with attachments
      •   View real-time loan, credit card, and savings rates
      •   Apply for a loan or check the status of loans in progress
      •   Manage your Overdraft Protection, Fraud Alerts, and more 
      •   Shop for your next vehicle with TrueCar and Autoland
      •   Order checks



Data and text charges may apply; check with your mobile provider. Deposit eligibility requirements apply. 



Federally Insured by NCUA
Equal Housing Lender
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