47
poor
Sephora US: Makeup & Skincare | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
55 Reports
55 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
26 Reports
26 Reports
User Feedback
32%
iOS
26 Reports
26 Reports
68%
Android
55 Reports
55 Reports
Sephora US: Makeup & Skincare - Latest Quality Issues
Android
May 7, 2024
This exploitive company uses Child Slavery from my native country India for its Blood Mica. Its Ads are bomarded across my devices despite me having Blocked its Ads multiple time. This company is the embodiment of Evil if there was any!
iOS
May 7, 2024
Can’t add a gift card
I have been trying to place an order on the app but wasn't able to add a gift card to pay for my purchase. Did an online chat and was told there was a glitch in the system because of heavy order load. Tried again today and still doesn't have a way to add a gift card. Did another live chat and was told to try my computer. I did and it worked. Very disappointing that this isn't available on the app.
Android
May 9, 2024
Extremely slow
Android
May 10, 2024
I love sephora, the packages take a little long but yea, kinda over priced, but over all i love it!
iOS
May 11, 2024
Sephora App NOT FUNCTIONAL
Can't even use it! Horrible. Can't search for products, can't even get to the checkout basket. Total FAIL sephora. Do Better.
iOS
May 11, 2024
Wrong prices!!
This app has price gauged on everything. I think there is a glitch because on the desktop website it is different and the kohls app has normal prices. Please fix because I love this app!
iOS
May 14, 2024
Won’t work
When ever I try to go into my cart or check out it will not let me use my account nor buy anything off of the app.
iOS
May 15, 2024
Eyeroll.
Always gives me issues when trying to checkout.
Android
May 15, 2024
Ir would not accept my card and kept deleting the CVC. I tried 2 months later and it suddenly decided to work 🙃
Sephora US: Makeup & Skincare - Product Description
Discover brand new beauty and skincare routines with Sephora. Explore the best beauty products from top brands like FENTY BEAUTY by Rihanna, The Ordinary, and Sephora Collection. Try the latest product releases or find brands focusing on inclusivity and diversity. Treat yourself and redeem your points for Beauty Insider Cash or luxurious samples. Easily shop for your beauty needs, from makeup and skincare to haircare products. Find the perfect foundation, mascara, or concealer for you by comparing product information, how to use instructions, and photos from the Sephora community. If you are looking for good beauty at a better price, try Sephora Collection makeup and skincare! 3 Reasons you’ll love the Sephora app 1. Get access to offers & deals with Beauty Insider 2. Shop all your favorite beauty products in just a few steps 3. Discover the latest trends & releases Interested in clean products with ingredients you’ll love? Look for the green “Clean at Sephora” seal which means the product is formulated without parabens, sulfates SLS and SLES, phthalates, mineral oils, formaldehyde and more! Sephora Features: SKINCARE • Find the perfect skincare routine for your skin type • Treat acne, dark spots, dryness & pores with our top-rated products • Shop from leading skincare brands like Kiehl’s, La Mer, Drunk Elephant & many more! MAKEUP & COSMETICS • Best-selling brands like Urban Decay, KVD Vegan Beauty & many more! • Browse palettes, mini sizes & value sets to suit your beauty budget • Get special access to the latest offers HYBRID PRODUCTS • Makeup and skincare in one effective product • Get healthy-looking skin while looking your best • Shop makeup hybrid products from Supergoop, Milk, and Ilia FRAGRANCE • Buy all-time favorite fragrances or try a fresh new signature scent • Select beautifully packaged gift sets & mini-editions • Luxurious scents from Jean Paul Gaultier, Lancome, Yves Saint Laurent and more HAIR PRODUCTS • Explore tools to style and treat your hair for effortlessly luscious locks • Try out the very best conditioners & hair masks • Shop beautifully packaged sets for the perfect hair care gift The Sephora App has your beauty needs covered from head to toe. Never miss a beauty deal with Insider-only offers, products uniquely at Sephora, promotions, and more. Download the Sephora App now for the best beauty shopping experience. Summary information concerning the data collected by the App can be found within the App Privacy section below. Note that the summary only applies to the App, not information collected by Sephora in other contexts, such as on our website. Also note that the summary is controlled by Apple using predefined terms and selections. A full explanation of our privacy practices can be found in our privacy policy at https://www.sephora.com/beauty/privacy-policy. To the extent there may be a discrepancy between an App-specific privacy disclosure, and the Sephora Privacy Policy, you should look to the Sephora Privacy Policy for clarity
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