52
fair

Sezzle - Buy Now, Pay Later | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
74%
Android
182 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
63 Reports
User Feedback
26%
iOS
63 Reports
74%
Android
182 Reports
Sezzle - Buy Now, Pay Later - Latest Quality Issues
Android
May 14, 2024
Only care about the money not the consumer or consumer law... had a parcel that never showed up so i contacted sezzle about it they told me i needed to deal with the seller i tried seller refused to comply so i told sezzle and was still told i would have to deal with the seller so i did what any consumer would do contacted my bank to issue a dispute under consumer law well i won my dispute on the bank side of things but now sezzle sais i owe them money and cant use my account for purchases
Android
May 14, 2024
Total Scam. Signed up and was told I was authorized for a $300 spending limit. I had to upgrade and pay for a premium membership to shop at the store I wanted to shop at. As soon as I tried to make a purchase, I was told they could not verify my information, but they did this when I signed up. They took my money for the membership and was told to bad, we can refund you. Also, there is NO way to verify your information other than you name, email, phone and address.
Android
May 14, 2024
Kind of confusing and difficult to setup and use, personally, I just seemed to be going round and round in circles without ever getting anywhere or even using the app. I think I've had the app for 3-4 months and still haven't used it because I can't figure out how, what I need to have and do.
Android
May 14, 2024
I asked for my account to be canceled... They said 24 hours, and they lied. Why can't I get my account canceled? They're excuse, Sezzle Up. What?! I turned them in to BBB! They will reply on here sorry, contact our customer service, but they don't actually help in any way, and you can't contact a real person on the phone at all! I asked for a copy of the online chat, they said sorry we can't send you that, yet I have 3 emails of it. How's that work?
iOS
May 15, 2024
Hard to use
Whatever has changed lately have trouble using it. So I use another app.
iOS
May 15, 2024
Not what it says
Site says pay in four and then when I get to check out, not available. Twice it has happened
iOS
May 15, 2024
False advertisement
If you are getting Sezzle because of the stores you see they have advertised, be warned that you can't actually shop from there and have to be put on a waitlist to be considered but they make you buy from stores you have no interest in in order to be moved off the waitlist. I don't know why companies do this because now I feel tricked and scammed and have no interest in using this service.
iOS
May 15, 2024
Be careful
Sezzle will not find you your money if you ordered a product and they flat out don't send it, or they send it after they have confirmed it's cancelled. Was told by them it's completely up to the company to refund money. Sezzle backs the scammers as well as the good stores and no help.
Android
May 16, 2024
this app and org is trash in general and in comparison to all of the other similar lending services out there. poor UI, poor/non-existent customer service. I was also automatically signed up for their "premium" membership despite actively declining. would not recommend. will actively avoid Sezzle in the future
Sezzle - Buy Now, Pay Later - Product Description
Sezzle is the only Buy Now, Pay Later, that gives you the opportunity to build your credit while you Pay in 4 for your purchases. It's The Responsible Way to Pay™.

Why Sezzle will be your favorite Buy Now, Pay Later: 

Buy now and pay over time

Build your credit for free 

Easy rescheduling and budgeting 

Get access to exclusive deals 

BUY NOW. PAY LATER.

Experience the ultimate shopping flexibility with Sezzle, where you can split your purchases into 4 easy, interest-free payments. With Sezzle's instant approval decisions and no hard credit checks, you can start using Sezzle right away, worry-free. So why wait? Start enjoying the convenience of Pay in 4 with Sezzle today!

BUILD CREDIT

Make your payments count. Sezzle can help you build your credit for FREE with every installment by giving you the option to have your payment activity reported to major credit bureaus. This means that using Sezzle responsibly can improve your credit score over time. So, if you're looking for a smart way to build your credit while shopping, Sezzle is the perfect choice.¹

INCREASE SPENDING POWER 

Pay on time and your spending power will climb. Sezzle rewards responsible spending and repayment behavior, so the best way to increase your spending power is to use Sezzle consistently and always pay on time. Sezzle makes it easy to see how much you can spend, open the app and tap on a store to see your estimated spending power. 

PAYMENT FLEXIBILITY

Life can be unpredictable, but Sezzle is here to help. Sezzle helps you stay on top of your budget by sending reminders when upcoming payments are due and making it easy to reschedule payments² when money is tight. With the Sezzle app, you can manage all of your orders and payments in one place – anytime, anywhere.

BIG BRANDS

The Pay in 4 possibilities are endless! The Sezzle app makes it easier to shop big brands like Amazon, Walmart, Target, and thousands more. Whether you’re shopping for yourself or someone else, online or in-store, Sezzle offers more ways to Pay in 4 than ever before.


¹Increases or specific changes to your credit score are not guaranteed. Impact on your credit score may vary depending on your use. Sezzle is required to report late payments, which may negatively impact your credit score. Credit scores are independently determined by credit bureaus based on a number of factors, including the financial decisions you make with other financial services organizations. The Sezzle BNPL program and related services will not remove negative credit history from your credit report. Sezzle will report your activities to Experian®, Equifax® and TransUnion® in the United States and to Equifax® only in Canada.

²Payment reschedule eligibility and fees vary by state.
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