Quality degradation at Shell  
Users report higher volume of Quality Issues than usual
69
fair

Shell | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Maps & Navigation
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
529 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
55 Reports
User Feedback
9%
iOS
55 Reports
91%
Android
529 Reports
Shell - Latest Quality Issues
Android
May 15, 2024
It's very difficult to get into afl.
Android
May 15, 2024
Doesn't give you Reward points. and doesn't answer. What you need to know
Android
May 15, 2024
The application is not practical at all, especially if you are just a clubsmart points user like me, it was complete torture. And not without writing. I wanted to benefit from the 4 times the point campaign no matter how much fuel you buy. On the evening of May 8, I bought 2K TL of the most expensive gasoline, I filled the tank, the equivalent of the score it gave was 5 TL, maybe it didn't happen, I can't even look at it... I can't describe the change in myself after that day to you, I'm so happy that I'm still in the skies... It's a pity for the internet and time I wasted. It's like charity... But there are other options
iOS
May 15, 2024
Sit zero
It's an infamous app. They did it just for the sake of doing it. None of its features are useful, it constantly gives absurd errors. High school student must have coded
iOS
May 15, 2024
ADAC card not taken into account
There is no way to store the ADAC card and thus the fuel discount in the app App deleted immediately
iOS
May 15, 2024
terrible
New applications provide convenience, you tire us with the new application, we can neither enter nor see our old scores
Android
May 15, 2024
Has always worked well. New mobile phone, but can no longer log in. I would be sent a code to my mobile phone number. I don't get anything though....
Android
May 16, 2024
The app has completely turned into garbage. The application is not entered with the old registration. It does not accept the password. Terrible...
Android
May 16, 2024
No price guarantee anymore. No communication about that. Shell gas stations could only compete with others due to the guarantee. Will go to their competitors from now on.
Shell - Product Description
Sign up and get a £1 fuel reward when you join Shell GO+
With Shell GO+ we count your visits – this is each time you spend £10+ on fuel or £2+ in the shop. 
Every 10th visit, you’ll get money off fuel. As well as savings and rewards on drinks and food. Join on the Shell app, then scan your Shell GO+ digital card whenever you make a purchase.
 
For you:
●	10% savings across hot drinks (including Costa Express).
●           10% saving across the deli by Shell food range.
●	Free surprises and treats when you least expect them!
●	Opt-in to the CO2 Offset programme and have your carbon emissions on your fuel purchases offset for you by Shell.
 
For your vehicle:
●	10% saving on car washes
●	10% savings on all Shell Helix Motor Oils 
●	Money off fuel every 10th visit
●	£3 off with every 300 litres of Shell V-Power you fill up with
 
And, if you’re a Shell Energy member joining Shell GO+, you’ll receive 3% off up to 60 litres of fuel each month. 
 
Payments make easy – Pay at Pump on your mobile
Now you can pay for your fuel without leaving your vehicle. It's a quick and secure way to pay that’s available at most Shell stations. 
 
How it works: 
●	Enter and confirm the pump number on the app
●	Choose how you will pay and select if you have any fuel rewards
●	Wait for the 'Start Fuelling' message 
●	Fill up with fuel and then GO – it’s as easy as that with the Pay at Pump feature
 
You’ll be able to see any payments you’ve made from the Shell app, so it’s easy to keep track of your outGOings.
 
Find a station that has what you need
Our Shell app Station Locator lets you find petrol stations where you need them, with the products and services you want.
Whether it’s a specific product (like Shell v-Power Diesel, Shell Hydrogen, Shell v-Power unleaded), or a service (car wash, ATM, disability assistance, electric vehicle charging, Waitrose shop, Pay at pump), you can narrow down to the stations that suit you and see when they’re open.
 
Carbon offset programme 
You have the opportunity to offset your carbon by protecting and replanting forests. Simply join the Shell GO+ rewards programme, opt in to the carbon offset programme the via the Shell app and scan the Shell GO+ app when you purchase fuel. The carbon emissions from the fuel purchases will then be offset for you by Shell. From 24th April 2023 we'll be asking for a small contribution of only 1.5 pence per litre extra during each fill up. Just remember to scan your Shell GO+ card when you purchase your fuel. We will calculate the lifecycle CO2 emission rates from your fuel purchases and buy and retire appropriate amount of carbon credits that protect and restore nature. 
Need more informtion, visit our help section at https://support.shell.com/hc/en-gb
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