66
fair

Shopify - Your Ecommerce Store | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Business
Work at Shopify Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Shopify Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
84%
Android
291 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
57 Reports
User Feedback
16%
iOS
57 Reports
84%
Android
291 Reports
Shopify - Your Ecommerce Store - Latest Quality Issues
Android
May 13, 2024
This app got triggered as a threat when I downloaded it my anti virus triggered this as a Banker.gen in other words it's a type of malware that specifically targets Android devices. It is designed to steal sensitive financial information such as banking credentials, credit card details, and other personal data.
Android
May 13, 2024
AMAZON is WAY WAY better. SHOP and SHOPIFY both are horrible. SHOP and SHOPIFY support scam sites and stores. SHOP and SHOPIFY direct customers to scam/fraudulent stores and sites. SHOP and SHOPIFY then refuse to assist customers when orders do not show up. AMAZON stands behind their customers and assist when there is issues. Not these clowns
iOS
May 14, 2024
Avoid at all costs, terrible platform
No customer service available, they lock you out of your own account and there is no way to contact Shopify for assistance. There is no Chat feature, nothing. No phone number - just you, locked out of the account you pay money for, and no customer service available to you even tho you are paying money for their service and not receiving it. Absolute trash.
iOS
May 14, 2024
Language problems
I neee English is all in Turkish 🤪🤪🤪 can't find how to change no such options
Android
May 15, 2024
A crap this application, if you don't pay they don't let you re-enter your store and you lose all the items that you have uploaded to your store, you only have money to pay monthly, because if not it's free and you have to pay month by month.
Android
May 15, 2024
Fraud needs to be reported immediately
iOS
May 15, 2024
Impossible to cancel
I paid someone to setup my store. They used a weird temporary email, which I don't have access to anymore. Shopify has been taking monthly payment from me for a year now; for a store I don't even have access to. I tried a hundred times to cancel the subscription, but there's no real people customer service phone number to call, and online assistant won't connect me to a real person without a store. I feel tricked, helpless, and completely furious.
iOS
May 15, 2024
Shopify is horrible
For me to be able to file for my taxes I have to resubscribe to Shopify. Once I did, for the free trial I ended my subscription. I still got charged $40 today. Y'all are scammers I hope your app gets shut down.
Android
May 16, 2024
Terrible, after I bought the plan for free at the end of the period they started charging me other things that they didn't mention and they wouldn't let me eliminate the plan unless I canceled it, so it was and every day they tried to charge on their own (a huge price) and today I made a deposit to my account it charged on its own and they robbed me, Not recommended at all to be honest
Shopify - Your Ecommerce Store - Product Description
Start your ecommerce business and manage it from anywhere, with no coding or design skills needed.

Run your ecommerce business from your mobile device. Process orders, manage products, track sales, run marketing campaigns, and more.

MANAGE YOUR PRODUCTS IN‑APP
• Upload product photos
• Set product and pricing details
• Add products to collections
• Scan barcodes to adjust inventory

PROCESS YOUR ORDERS IN A FEW TAPS
• Fulfill, refund, or archive orders
• Buy and print shipping labels
• See your conversion details

RESPOND TO REAL-TIME INFORMATION
• See live sales and visitor traffic
• Get new order notifications
• Communicate with staff
 
SELL ON MORE SALES CHANNELS
• Reach customers online, in-store, and more
• Sell on Instagram, Facebook, and Messenger
• Sync inventory and orders across each channel
• Manage multiple store locations

RUN MARKETING CAMPAIGNS
• Set up Google Smart Shopping campaigns
• Create Facebook and Instagram ads on the go
• Track results and optimize the next campaign 

FOLLOW UP WITH CUSTOMERS
• View and manage your customer segments
• Add and edit customer details
• Contact your customers
• Add timeline comments to customer orders

POWER YOUR STORE WITH APPS AND THEMES
• Access your Shopify apps for easy use
• Browse our catalog of free themes
• Change your online store’s appearance

Whether you want to run a last-minute promotion,  launch a new product, or create a special discount, you can do it all on our ecommerce platform. You have the power to make edits to your ecommerce store theme, like adding announcement banners, posting blog posts, and more, all from your smartphone. 

Review from eCommerce News HQ
“Taking the top eCommerce platform and translating it into a mobile experience can be challenging, but it seems as if Shopify has nailed this attempt. The dynamic between the “normal” web-based version of Shopify, and the mobile app, is amazing, with little to no changes (Except the size being scaled down of course.)“
(Source: https://ecommercenewshq.com/the-complete-shopify-mobile-app-review/)

Review from David B via g2.com
“Shopify [..] allows me to do important things for my store from anywhere. That is because it gives me advantages in managing the store from a mobile device.”
(Source: https://www.g2.com/products/shopify/reviews/shopify-review-2822877)

ABOUT SHOPIFY
Shopify’s ecommerce app can keep your business moving quickly. In the fast-paced world of ecommerce, that speed can be the difference between a sale for you or for your competitor.  

Shopify has everything you need to start selling online, for any ecommerce business. Start your business today on the one platform with the ecommerce and point of sale features to start, run, and grow your business.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners