84
good

SJ - Trains in Sweden | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
20 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
79%
Android
98 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
26 Reports
User Feedback
21%
iOS
26 Reports
79%
Android
98 Reports
SJ - Trains in Sweden - Latest Quality Issues
iOS
May 5, 2024
Can't update your monthly pass
Have not been able to renew my monthly card despite updating the app. "Unexpected error" message comes up every single time
iOS
May 5, 2024
"Unexpected error"
Can't load trips after the update!
Android
May 5, 2024
It is upgraded and installed... but still "it is no longer valid".... Woefully!!!
Android
May 6, 2024
I write where I'm traveling from and to, but then it just stands and charges. Have the latest version installed. Worthless!
Android
May 6, 2024
The app does not work with SJ-prio, which means that everything that is supposed to make it "smoother" to use the app compared to other means falls between the cracks, as usual when it comes to SJ.
iOS
May 8, 2024
Times
Sure, the app works well to search for trips and see all info and book etc. But WHY don't the trains come in chronological order? Managed to book a ticket on the wrong date on the night train because 🤬 they should be at the top if they leave after midnight, not at the bottom! Expensive homework 😔
Android
May 12, 2024
Easy to use. Selection screen is a little busy and could use dividers between trip options, but otherwise very efficient and user friendly.
iOS
May 13, 2024
SJ - For real. You must be able to make THIS work
This app has potential, but like everything SJ is concerned with, it is not reliable. It is simply deplorable not to be able to convey cancelled trains earlier than when you are standing on the platform via the app. It has happened to me so many times and over a long timeline. There are third-party apps that previously tell you that ERA trains are delayed/cancelled. This has been pointed out from time to time over the years, but without clear improvement
iOS
May 15, 2024
Book a seat ticket
Now that it is apparently a strict recommendation that we with a monthly ticket should also book a seat for each trip, one would wish it was possible to specify a little more where you want to sit. Tried today and I could choose a stroller, it was good. I could also choose a place but without a place map it felt a bit difficult. Then I would like to be able to choose a perfume-free carriage as I currently sometimes have to walk through the entire train before I find a seat that suits me, also add that I also prefer to go forward. So before you make demands (recommendations) that we should squeeze in a new routine 2 times a day, make sure that we can choose a place where we also want to sit.
SJ - Trains in Sweden - Product Description
Buy train tickets, keep track of your journey and collect points when travelling with SJ.

• See timetables and buy tickets for SJ trains and other Swedish train operators
• Buy and re-new your commuter ticket
• Keep track of your journey or commute in the travel mode
• Receive notifications with traffic information affecting your journey or commute

You can also:
• Buy Movingo tickets
• Pass the SL barriers with your Movingo ticket
• Rebook or cancel your ticket
• Make multiple seat reservations at the same time for your commute
• Buy tickets for the local traffic to go to or from the train station
• Become a member of SJ Prio
• Collect points when travelling with SJ
• See your points balance and points transactions
• Register points
• Receive unique member offers and discounts
• Use your points for new SJ tickets
• Rebook to an earlier or later departure, if your ticker is refundable or if you have reached the Black membership level
• Pre-order food for you journey whilst you buy your ticket
• Add your tickets to Apple Wallet

SJ (Swedish Railways) is a Swedish travel partner that offers sustainable train travel, both independently and in collaboration with others. As the market-leading train operating company, SJ links Sweden together, and opens the doors to Scandinavia's capitals. Every day, 140,000 people choose to travel on one of SJ's 1,200 departures from 284 stations.
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