23
poor

Skullcandy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Music
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
16 Reports
User Feedback
17%
iOS
16 Reports
83%
Android
80 Reports
Skullcandy - Latest Quality Issues
Android
May 13, 2024
I don't know but I bought some Skullcandy mod from their page and I connect them in this app, but one headphone downloads faster than the other, I don't know if it's the app or my headphones
Android
May 13, 2024
I'm very disappointed as I've just bought a new pair of Hesh Evo headphones direct from Skullcandy, only to discover they are not supported by this app. I mainly wanted to be able to check the battery charge as I can with my Samsung earbuds etc. Had I realised before, I wouldn't have bought Skullcandy headphones, but ones that have a working app to support. In this day and age, it's very poor that a product currently for sale from the company doesn't have app support.
iOS
May 13, 2024
Not Recommended
Mfg. needs to make ALL non-toxic versions of this app available. Indy Fuel needs an app version somewhere below Software v6.4.2.26 to function properly. ( detailed well below in "Old Review" from years ago ). As well documented, the usage of Indy Fuel and subsequent ear buds have consistently been degraded by the supposed "new functionality" of the app. Less than a month after purchasing Indy Fuel , they completely trashed a fully functional app ( AS I DETAIL BELOW ) refusing to acknowledge the changes to this app destroyed their usability. The response is always " some products are not able to perform these features " ????!!!! Out and out dishonesty at best. Old Review: Subject: Answer to Developer Response Answer: Indy Fuel Device Hardware v1.4, Firmware v3.14.18, Software v6.4.2.26 The problem: Originally, your app listed the 3 EQ Modes below the Ambient Mode toggle switch. The EQ Mode that was currently being used was highlighted. All the user had to do was tap on the name of another EQ Mode to switch to that mode. That functionality is completely missing in later versions of the app. The Indy Fuel is Fully Capable of that function and your app needs to be fixed to its original useful functionality. As a hardware & software engineer myself I really get annoyed when product support people keep feeding the public false information even after they know better. Not only is it lazy and dishonest, it's the first step to the boneyard for your business. Who is going to buy or recommend these products to anyone?
Android
May 14, 2024
I used the app previously to set up my Crusher evo with my s21 ultra, out of necessity and not by choice I switched phones to the s22 ultra and it turns out that the app could not connect with the hearing aids. Previously, I didn't have any problems. Hopefully in some update they can correct this.
iOS
May 15, 2024
Connectivity issues
Over a year later and the app's ability to connect to my evos still hasn't been fixed. Shocking and useless app
Android
May 15, 2024
A shame for the brand, I just bought the product and obviously from what I saw in the comments the app doesn't work. I cancel the product immediately.
iOS
May 15, 2024
Firmware updates for headphones???
Every page I've read said this app lets me update firmware to my nonworking Indy fuel. The earbuds work, both register, but the left earbud makes 0 sound. The app has been worthless in helping fix that.
Android
May 15, 2024
I had heard about the app issues but I liked the bass feature of the EVOs anyways so I went ahead and bought them, luckily the app doesn't seem that important but it's a shame that it doesn't work- not sure how you can be aware of the issue and not bother to fix it
Android
May 16, 2024
I just purchased the Crusher Evos on sale. I followed all instructions and tried to pair with the app but it's no use. I tried to re-pair and reinstall the app, but nothing is working.
Skullcandy - Product Description
About the Skullcandy App
Enhance and customize your listening experience with the Skullcandy App. Control product features and settings, access user guides, and update product firmware versions as Skullcandy releases updates to some products in market. 



Product Feature Highlights 
Personal Sound: Tune your Crusher ANC, Crusher Evo, Indy ANC or Dime XT 2 to your unique hearing. Take a simple hearing assessment to generate your personalized sound profile. Hear your music like never before.



Equalizers & Hearing Modes: Can be turned on/off or selected to meet your changing noise environment and listening preferences. 



App and Product Upgrades: As they become available, we will release new and improved firmware to the earbuds or headphones you own to keep you with the latest greatest audio experience. Enable push notifications in the Skullcandy App to receive alerts for upgrades that are available to you. 


User Guides & Support
Detailed user manuals and quick guides remind you how to get the most of your product. 
Explore the Skullcandy brand and get customer service help.
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