Quality degradation at SleepIQ  
Users report higher volume of Quality Issues than usual
58
fair

SleepIQ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
34%
Android
150 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
296 Reports
User Feedback
66%
iOS
296 Reports
34%
Android
150 Reports
SleepIQ - Latest Quality Issues
iOS
May 14, 2024
Bed Won’t Connect
Bed no longer connects to WIFI since I updated app. Keeps timing out. They probably want me to buy new electronics or something. I'll just keep using my Apple Watch. 😭
iOS
May 14, 2024
Not nearly as good as website
I much prefer going to website itself, much easier navigation.
iOS
May 14, 2024
Sleep score
Our bed is online and I can't get a score at least one-2 times a week and I have to reboot it. Why does this happen when it's online?
Android
May 14, 2024
App best used as remote for bed- to adjust sleep number of mattress and raise/lower base. Sleep score inconsistent and not accurate.
iOS
May 14, 2024
Pretty Good App
The app works okay but is at times slow moving from one thing to another which is frustrating. Also would to be able to use Siri with the app, that would be great. More flexibility to customize within the app would also be nice. I'd like to be able to set more than one favorite, etc.
iOS
May 14, 2024
Don’t use the app
We have a basic SleepNumber bed, with no bells and whistles. This is our second one and we like it just fine. The first one just got old and worn. We don't use the app at all. Using the app to adjust the firmness is unnecessarily complicated. We bought the dedicated remote unit and that serves us just fine. Because of potential privacy issues, we do not even have the bed hooked up to WiFi. We are not interested in any analyses anyway. Especially since some recent studies suggest that tracking sleep can itself be harmful to sleep.
iOS
May 15, 2024
It’s expensive these days for poor sleep
I traded my late father's bed for a sleep number adjustable bed. Since then I have gotten a mattress pad and cover to improve the bed's performance and none of them have worked. The only thing I do enjoy is the adjustable bed frame. I wake up sore and tired. I wish I could exchange the mattress and all for a firmer tempur pedic mattress that has both cooling and heating adjustments. If I had known how poor my sleep would be I wouldn't have bought it.
iOS
May 15, 2024
The sleep app is good. Rewards part is awful
I love the sleep app. Wake up to check my score and health metrics every morning. Use it to adjust the bed, mattress, temp, etc. But the rewards are time consuming, the points don't always show up, and if you calculate the dollars earned it calculates to about 50 cents an hour. Trying to earn rewards toward another sheet set. But I am ready to give up.
Android
May 15, 2024
They should really allow you to connect to Alexa or Google to adjust this bed faster than it takes the app to open and find your settings.
SleepIQ - Product Description
4.8.35, June 25th, 2023

Experience SleepIQ® technology.
Only Available with Sleep Number® smart beds.  

OVERVIEW  
Only the Sleep Number® smart bed uses the science of your personal SleepIQ® data to understand your one-of-a-kind needs for continuously better sleep quality. Our exclusive “sense and do” SleepIQ technology accurately measures your biometrics – your average heart rate, breathing rate and movements – throughout the night, then automatically adjusts to your individual needs, designed to continuously improve your sleep over time. You’ll see a daily snapshot of factors that measure your sleep quality – duration, efficiency, and timing. Developed by sleep science experts with insights about how each of us sleeps, it connects you with your best possible sleep, night after night and through every phase of life. 

Sleep: 
View your SleepIQ® score, learn more about the factors that affect the quality of your sleep. Includes trends in sleep duration, efficiency, and timing that affect your overall sleep health and wellbeing. 
- View your SleepIQ score and biometrics each morning to understand your sleep quality  
- Track and understand the factors of your quality sleep that support overall sleep health and wellness 
- Monitor your 24-hour sleep/wake cycle and learn how your circadian rhythm impacts your sleep quality 
- See sleep trends over time for you and your sleep partner


Smart Bed:  
Offers full control of comfort on each side. Control your smart bed including your Sleep Number® setting, Responsive Air® technology (Sleep Number® 360 and next gen smart beds only) and FlexFit™ adjustable base to ensure you’re getting the best quality sleep.

Profile:  
Personalize your experience by completing your wellness profile, view your monthly HealthIQ® wellness report. Easily access your InnerCircleSM Rewards account to earn rewards and learn about quality sleep. 
 
If you choose, SleepIQ® can connect with the following health and wellness apps:  
- Apple Health 
- Fitbit 
- MapMyFitness 
 
SleepIQ® technology uses advanced algorithms that track information about your sleep and wellness, including your heart rate, breathing rate, and heart rate variability, to provide powerful insights into your sleep and wellness.  Sleep Number does not collect biometric information that can be used to identify you.       
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