48
poor

SoFi: Mobile Banking App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
273 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
221 Reports
User Feedback
45%
iOS
221 Reports
55%
Android
273 Reports
SoFi: Mobile Banking App - Latest Quality Issues
iOS
May 14, 2024
Freezes and / or won’t load
The app freezes and / or won't load frequently enough to warrant a one star review. Also doesn't have stock charts which would be very useful
Android
May 14, 2024
I absolutely love the SoFI APP! I would give it a 5* rating, except for all of the referrals I've done, and I haven't gotten any rewards.
iOS
May 14, 2024
Good but needs one fix
The app is good with a lot f great features, but it would be the best if the Spending Categories graph wasn't buried. It's the most important part of the app for me, and the easiest way to help track my spending. It should be right on the front of the home page under Financial Insights. To those who don't know what I'm talking about (because you probably haven't seen it) go to: Home page, tap Spending under Financial Insights, and across from Spending Categories tap See All. It will show you a circular graph chart that categorizes your spending and it's great.
Android
May 14, 2024
I'm always lost as to why there's an app update and nothing was wrong with the app. Maybe there are new features that I'm unaware of or don't even use but I don't like the look of it.
Android
May 14, 2024
I have trouble finding my card info everytime. To me the app is hard to use.
iOS
May 15, 2024
Limits on everything!
The limits for depositing cash, checks, and withdrawals are what makes this bank horrible for me. I couldn't even deposit a single check for $2200 because of a $1000 limit and now I have to wait and see if I qualify for an increase in a month. I really need the money now and I'm screwed
Android
May 15, 2024
Loan application workflow is buggy and glitched mid application. Had to restart the whole thing. Went to Amex and was told I was pre-approved before even doing anything.
Android
May 16, 2024
This new update is awful. I was so excited for a balance including and excluding what's pending but it's showing incorrect balances.
Android
May 16, 2024
Good over all. Bit slow at times. A widget will make 5 stars!!!
SoFi: Mobile Banking App - Product Description
Earn up to 4.50% on checking and savings accounts with SoFi.*

Get up to $1000 in stock when you fund an active Invest account.†

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WHY DO OVER 5 MILLION MEMBERS LOVE SOFI?
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• Earn more, save more, and make the most of your money with SoFi Plus
• Track your money like a champion with SoFi Insights (formerly SoFi Relay)
• Get paid up to 2 days early when you set up direct deposit**
• Experience zero account fees and no fee overdraft coverage with SoFi Checking and Savings***
• Save automatically, set savings goals, and organize your money with SoFi Vaults and Roundups

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MORE WAYS TO INVEST ALL IN ONE PLACE
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• Active investing in stocks, ETFs, and more - without commission
• Experience user-friendly options trading with no contract fees
• You can invest in your favorite company with as little as $5 with SoFi Fractional Shares (restrictions apply)
• Plan for retirement with SoFi’s IRAs and other investment products
• Invest in upcoming IPOs before they hit the public market (if eligible)****

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SOFI INSIGHTS HELPS YOU GET YOUR FINANCES IN ORDER
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• Connect all your accounts on one mobile dashboard
• Monitor your credit score at no cost
• Track your spending and manage your budget
• Talk 1-on-1 with a financial planner to set personalized goals
• SoFi can alert you of upcoming bills so you never miss a payment

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SIGN UP FOR A CREDIT CARD THAT BRINGS YOU MORE
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• Check your balance and pay your bills all within the SoFi app
• SoFi keeps your personal information guarded against fraud
• Make international purchases without any extra fees
• Receive up to $1000 of complimentary cell phone insurance coverage^
• Earn unlimited 2% cash back rewards^^

Support: Call (855) 456-SOFI (7634) or chat with us online at https://www.sofi.com/contact-us/

Website: https://www.sofi.com/

Social: 
https://www.facebook.com/SoFi
https://www.linkedin.com/company/sofi/
https://twitter.com/SoFi
https://www.instagram.com/sofi/

*SoFi members with direct deposit can earn up to 4.50% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum direct deposit amount required to qualify for the 4.50% APY for savings. Members without direct deposit will earn up to 1.20% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. Interest rates are variable and subject to change at any time. These rates are current as of 8/2/2023. There is no minimum balance requirement. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet.

†Customer must fund their Active Invest account with at least $10 within 30 days of opening the account. Probability of customer receiving $1,000 is 0.028%. See full terms and conditions.

**Early access to direct deposit funds is based on the timing in which we receive notice of impending payment, which is typically up to two days before the scheduled payment date.

***Overdraft Coverage is limited to $50 on debit card purchases only and is available to customers with monthly direct deposits of $1,000 or more. Members with a prior history of non-repayment of negative balances are ineligible for Overdraft Coverage.

****Investing in an Initial Public Offering (IPO) involves substantial risk, including the risk of loss. For a comprehensive discussion of these risks please refer to SoFi Securities’ IPO Risk Disclosure Statement.

^This World Elite Mastercard® Benefit comes with $1,000 in yearly coverage ($800 max per claim, 2 claims per year) should your cell phone get stolen or need certain repairs. Simply pay for your cell phone bill with your World Elite Mastercard to activate coverage. See ‘Peace of Mind’ section in your guide to benefits https://www.mastercard.us/en-us/personal/find-a-card/world-elite-mastercard-credit.html for details or call 1-800-MASTERCARD.

^^See Rewards Details at sofi.com/card/rewards
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