10
poor

Sonos | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Music
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
50%
Android
9273 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
9191 Reports
User Feedback
50%
iOS
9191 Reports
50%
Android
9273 Reports
Sonos - Latest Quality Issues
Android
May 16, 2024
The old app wasn't great, but this is terrible. It needs to be closed and reopened regually. Takes ages to start playing and on my first use my kitchen speakers disappeared for 20 mins. Incredible the app was released in this state. Either fix it (quickly) or bring back the old app until you can get it working properly.
Android
May 16, 2024
It actually got worse. Their recent update removed the alarm clock function. That was the main thing in used this for... Why? How is this a improvement? Eventually got it to work - then they updated the app and it doesn't work... Again. Absolutely wretched experience. My speaker has been collecting dust for months due to this utterly frustrating experience.
Android
May 16, 2024
they removed the sleep timer function
Android
May 16, 2024
Latest version is grim. Takes ages to open and horrible to navigate. Needs rolling back.
Android
May 16, 2024
The new update is an absolute disaster. No more widget, cluttered and the search shows only limited results. I have rarely seen an app deteriorate like this.
Android
May 16, 2024
Horrible irratic and missing major options the old app had want the old one back
Android
May 16, 2024
This app makes the service glitchy and patchy with things missing
Android
May 16, 2024
Absolute disaster the new update. Nothing works anymore. Devices are constantly flying out, functions such as alarm clocks are gone and so on. How can you release such an update? The responsible CPO should be dismissed.
Android
May 16, 2024
Garbage ... less functionality than the last version with all of the same connection issues... well done. Currently listening to music that I am unable to turn off because the app says I have no speakers.
Sonos - Product Description
The official app for setting up and controlling Sonos. 

Sonos is the premier smart sound system that makes it easy to enjoy all your content where and how you want. 
 
Features 

·Breeze through setup with step-by-step guidance. Add speakers and expand your system any time. 

·Stream music, podcasts, radio, and audiobooks from hundreds of popular services, including Apple Music, Amazon Music, Audible, Pandora, Spotify, TIDAL, and more. 

·Control your system from any room. Start the music, adjust the volume, and group or ungroup speakers. 

·Enjoy free music, original programming, and 60,000+ global broadcast stations on Sonos Radio.¹

·Immerse yourself in music, movies, and more with support for 24-bit lossless audio² and Dolby Atmos.³
  
·Elevate your home theater experience with special settings like Speech Enhancement and Night Sound.⁴

·Save favorite artists, stations, playlists, shows, albums and songs for quick and easy access.  

·Schedule custom alarms to soundtrack your entire day. 

·Tune speakers like a pro in minutes with Trueplay and manually adjust EQ settings.

·Set up Sonos Voice Control to play music and control your system with hands-free ease and unmatched privacy. 

·Add Amazon Alexa and Google Assistant to your system for hands-free help.⁵ 

·Keep your system up to date with new features and services released throughout the year. 

If you are a California resident, for more information about our privacy practices, please see:
California Privacy Notice: https://www.sonos.com/legal/privacy#legal-privacy-addendum-container

1. Available on Sonos products connected to WiFi. 
2. Requires compatible speaker and service. 
3. Available on select soundbars. Requires Atmos encoded content. 
4. Available for TV content with a Sonos soundbar. 
5. Available on WiFi.
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