Spin - Electric Scooters | unitQ Score

I absolutely love using the spin scooters!! I would have given the app a full five stars, but I live in San Francisco literally across the street from the beach and there are NEVER any scooters here. There are so many 1.5-3 miles away though. Bring some scooters here pleaseeee

Purchased 60 mins of ride time was charged $40! Tried to dispute and nothing happened. Use lime or another app! Will never use this service again. Not very user friendly either.

If you wanna use it you have to walk the scooter 5 blocks yourself by foot to a destination they decide, meanwhile they charge you until that point. Waste of money and especially time and effort

Not worth the amount it costs to ride. $34 for what I would have paid $10 for an uber.

Purchased 60 mins of ride time for $10.99 for myself and and my girlfriend. Ultimately was charged a total of $60+! Tried to dispute and nothing happened. Use lime or another app! I Will never use this service again. They over charge without warning, put excessive holds and it's not very user friendly either.

The price was way too high for the service. Then the restricted area came out of no where and ruined the ride. From there, I was too deep in a restricted zone and had to push a heavy scooter all the way out of said zone. Extremely disappointed and want a refund

This service is bogus... It's after 2a.m. and I'm just trying to get home and was forced to add $15 to an account when I was only going to use it once and then told I can't use the service until after 5a.m. AFTER my money is taken. I want an immediate refund

pricey

Was looking to rent three e-bikes/e-scooters for a bicycle outing with friends visiting from out of state. While I was able to add three vehicles on one account, it some time to find ones which were actually charged as the app indicators were completely wrong. One of us wanted to use a scooter rather than a bicycle because of a knee injury (a disability in legal terms). Attempting to begin our ride we encountered our vehicles locking up at random occasions, particularly the scooter, apparently because of very poorly implemented geofencing restrictions. Part of the trail we were on (Mason) requires using sidewalks to cross a busy arterial street and railroad, and for this crossing some vehicles stalled atop the railroad or on the sidewalk. To top it off, the payment processing methods used by Spin prompted a fraud alert on my card further locking me out from any further use. I wholeheartedly want to support alternative mobility but when it is implemented like this in Fort Collins it is nearly impossible to use, especially for anyone looking at Spin for a daily commute. I have sympathy for anyone visiting attempting to use the Spin system and attempting to understand every single restriction which might ruin reaching your destination. Neither Spin nor the city of Fort Collins seem invested or interested in making alternatives to cars viable.