64
fair

Spirit Airlines | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
Work at Spirit Airlines? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Spirit Airlines? Unlock additional insights
Android unitQ Score
Android User Feedback
70%
Android
305 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
133 Reports
User Feedback
30%
iOS
133 Reports
70%
Android
305 Reports
Spirit Airlines - Latest Quality Issues
Android
May 14, 2024
Many problems with the website and hard to contact Spirit.
Android
May 14, 2024
I just had a flight cancelled at the last minute by Spirit. Cost me $200+ to book on another airline.
Android
May 14, 2024
Too many added ridiculous prices, for carry-ons and for luggage.
Android
May 14, 2024
decent for the price BUT my brand new luggage got destroyed on our way to Florida. 😭 not a little scratch, they destroyed it. an entire corner gone.
Android
May 15, 2024
tricky options trying to upsell. it gets confusing and prolongs process.
iOS
May 15, 2024
Unable to add my KTN
It's only eight numbers and it's refusing to allow me to add it when I did my checkin.
iOS
May 15, 2024
Worst airline ever
Price too good to be true
Android
May 15, 2024
gliches in this app can be really frustrating 😤
Android
May 16, 2024
Very upset about the flight delay on our connecting flight you guys moved our flight till the next day, and we had to sleep in the airport! 2 women alone in some random airport sleeping overnight!!! I will NEVER be flying with spirit, this has been the worst experience ever, no wonder everyone told me flying with spirit is like going on grayhound! You guys are disorganized, dirty, messy, chaotic, exactly what everyone had said Dont fly with spirit!!!!
Spirit Airlines - Product Description
Our newly redesigned app has been enhanced to provide a more dynamic relevant experience where you can stay informed and use more self-serve capabilities. Its only the beginning, more to come! 

Ready for More Go? With the Spirit Airlines app, easily manage all your trips in one place. Book your next getaway, check-in for your flight, get your boarding pass, and receive flight status updates when you actually need them. Travel faster and lighter than ever before with your new travel app companion. 

My Trips
- Get the information you need right at your fingertips with all your upcoming trips in one place. Quickly see your flight status, gate/terminal, seat assignment, and much more!  
- Get notified when it’s time to check-in so you’re ready to go the next day 
- Access your boarding pass and move hassle-free through the airport
- Need to make a change? Quickly update your seats, add bags or options to your trip

Book Flights
- Find and quickly book your next getaway with ease 

Flight Status
- Stay up-to-date with the latest flight notifications informing you of any impacting changes
- Easily check flight statuses so you know when your family and friends are arriving 

My Account 
- Sign up for Free Spirit® to start earning points immediately and use for award travel
- View your member number, tier status and track your point balance
- See points required to achieve next tier status
- Personalize your profile with your own avatar
Want to improve your unitQ Score by 20% within 30 days?
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